Lead Specialist – Reinsurance Operations

We are seeking a talented individual to join our Transactional Services team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist – Transactional Services

We’re seeking a Lead Specialist - Transactional Services who will be part of the end-to-end lifecycle of Re-insurance Broking. A place to enhance your knowledge and leadership skills. Immense opportunity to lead Change Management initiatives as teams are undergoing system / process migration. Within the first 30 days, we expect you to gain in-depth knowledge of the service you would handle & understand the role requirements. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to technically lead the team and be a single point of contact for all technical escalations, process improvements. Lead discussions and build relationships with Clients / Re-insurers / Business units as well as Placing brokers

We will count on you to :

• Lead / Participate in knowledge sharing forums across onshore / offshore locations
• Collaborate with peers on complex or contentious reinsurance developments. Support and provide training, mentoring and guidance within the team and / or department for all aspects of reinsurance service processing.
• Provide insights into complex technical jargons and clarify procedures
• Participate in System Release Testing (Enhancement, Regression, report bugs)
• Mentor and train team members to grow technically and professionally within the organization
• Management of assigned client portfolio, Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.
• Assess and submit client and / or reinsurer presentation materials and communications to resolve questions and secure reinsurer agreement and payment of claims and account balances.
• Work with Fiduciary and / or collections to assist collection of funds.
• Manage settlement of funds to and from client in a timely manner ensuring all applicable payment warranties and / or conditions are met and take ownership of the end to end process.
• Interacts with other company areas (Compliance, Finance etc.) on sensitive topics
• Networks with external groups to increase own knowledge of the technical area.
• Ensure Compliance adherence to internal and external regulators guidelines
• Participate in Internal / External audits at Team Level and ensure team adherence to various compliances mandates
• Identify & implement process improvement opportunities.

What you need to have :

What makes you stand out?

Why join our team :

Guy Carpenter, a business of Marsh McLennan (NYSE : MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person