Strategic Client Solutions Director

The Digital Account Director is responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing and operations of a particular business unit. The role is critical as it aims to build solutioning, servicing and delivery for clients and help build a culture

of responsibility and performance.

Responsibility :

Problem solving mindset :

• Critical and quick thinking, effective + prompt communication, and the ability tofind solutions that align with both the client's and agency's goals
• Address challenges and issues that arise during the course of work. Be smart and fast or fail-fast with problem-solving, conflict resolution, and decision-making to ensure smooth delivery

Relationship management :

Delivery and Operation excellence :

Business Performance :

The Digital Account Director is responsible for ensuring that the BU delivers on revenue and margin commitments. This includes

Team management :