Chief Technology Officer

Job Purpose :

The Chief Technology Officer should be a high-level executive responsible for managing the daily operations of the company. This person must have a deep understanding of technology, process improvement, and a strong sense of leadership. Additionally, they should be capable of redesigning processes to optimize the efficiency and effectiveness of the organization.

Job Responsibilities :

• Define, implement and review IT operational policies.
• Develop and execute new growth and process improvement directives.
• Collaborate with other departments to create processes and policies from IT for optimal project delivery.
• Communicate with department heads to develop projects and ensure compliance across the company.
• Oversee customer projects, follow up and ensure compliance and completion of each project.
• Oversee the internal and external customer service provided by the team in charge.
• Coordinate with superiors to make decisions on operational activities and set strategic objectives.
• Plan and supervise the daily operation of your area and team to ensure its smooth running.
• Identify opportunities for improvement, redesign of processes and equipment for the best performance of the area's tasks.
• Periodically evaluate the effectiveness of business procedures in accordance with organizational objectives and implement improvements.
• Manage relationships / agreements with customer partners / suppliers and other stakeholders.
• Focus on process improvement and ensure project compliance.
• Provide strong leadership and follow up to teams.
• Ensure your team has a good knowledge of technology language, up to date with required certifications and customer service.

Job Requirements :

(ref : hirist.tech)