ServiceNow Business Analyst - (CSM & OM Data Focus)Innova Solutions • Kolkata, IN
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ServiceNow Business Analyst - (CSM & OM Data Focus)
Innova Solutions • Kolkata, IN
7 days ago
Job descriptionDrive data migration from external tools to ServiceNow, ensuring accuracy and efficiency. Partner with SMEs to define data mappings and functional requirements. Provide best-practice guidance on CSM / OM data models and their impact on processes. Manage large-scale data extractions and transformations into ServiceNow formats. Handle all data objects within CSM / OM processes (accounts, sold products, functional products, CIs, contacts, contracts). 6+ years of hands-on experience as a Business Analyst / Product Manager / Product Owner on the ServiceNow platform. Strong knowledge of : CSM (Case Management, CSM Portal) Order Management (ServiceNow or similar tools) ServiceNow Platform & CSDM Data Mapping, Data Models, API Integration Familiarity with ITIL , Agile SCRUM , and large transformation projects. Bonus : Experience with CSM / OM best practices and impact analysis .
🌟 Exciting Opportunity : ServiceNow Business Analyst (CSM & OM Data Focus)
📍 Location : Remote (India)
📄 Type : Contract | Duration : Long-Term
Are you ready to make an impact on large-scale ServiceNow transformation projects ? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team.
Why You’ll Love This Role
- Work on cutting-edge ServiceNow initiatives that shape enterprise processes.
- Collaborate with global experts in a fast-paced, innovative environment.
- Enjoy the flexibility of a remote role with long-term stability.
What You’ll Do
What We’re Looking For
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Data Analyst • Kolkata, IN
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