Personal Shopper

Job description

Greet and assist customers in a friendly and professional manner.

Act as the first point of contact for customer inquiries, assisting with

product information, pricing, and locating items within the store.

Provide recommendations and assist customers in finding suitable

products to meet their needs.

Resolve customer issues efficiently, ensuring a positive resolution

and a satisfied customer.

Handle a variety of tasks, including answering phones, processing

orders, and resolving customer complaints.

Be adaptable to changing customer needs and preferences.

Build and grow the client base by focusing on strategic selling

techniques and communicating proactively with existing and

potential customers.Develop personalized shopping experience for all customers by

providing individualized attention along with prevailing knowledge of

products and trends.

Develop and maintain professional relations with customers to

ensure repeat business.

Stimulate feedback to improve further customized service.

Fulfil daily targets of attending to customers, ABV and Sales targets,

Gift Card sales targets, etc.