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Area Technical Manager
Area Technical ManagerConfidential • Delhi, India
Area Technical Manager

Area Technical Manager

Confidential • Delhi, India
30+ days ago
Job description

Job Requirements

Role / Job Title : Area Technical Manager

Function / Department : Retail Underwriting

Job Purpose

This position is responsible for Project management through Developer Categorization and Manage vendors involved in the technical evaluation process

Roles & Responsibilities

  • Monitoring and adhering to process, technical policy, project approval policy
  • Develop new policies / initiatives & lead to region specific innovations.
  • Project Approval grid through Developer Categorization
  • Suggest process improvement & effective implementation of same
  • Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk.
  • Monitor technical evaluation process.
  • Manage vendors involved in the technical evaluation process.
  • Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality.
  • Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings.
  • Maintain TAT targets for the technical evaluation process.
  • Work closely with the legal counterpart on the technical evaluation front.
  • Monitor handling of fraud cases on the technical front i.e., identification, handling, reporting, and facilitating closure as per the action decided.

Secondary Responsibilities

  • Ensure capability building and up-skilling of the team by providing adequate training to team to meet the requirements of the role and be able to handle market dynamics.
  • Responsible for delivering best in class merchant onboarding experience.
  • Education Qualification

    Graduation : Yes

    Post-graduation : Any

    Experience : 4+ years of work experience.

    Skills Required

    Process Improvement, Project Management, Technical Evaluation

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