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Customer Service Executive - UCV Finance - Motor Finance - Sales - LUDHIANA - MALHAR ROAD - CSE
Customer Service Executive - UCV Finance - Motor Finance - Sales - LUDHIANA - MALHAR ROAD - CSEConfidential • Ludhiana, India
Customer Service Executive - UCV Finance - Motor Finance - Sales - LUDHIANA - MALHAR ROAD - CSE

Customer Service Executive - UCV Finance - Motor Finance - Sales - LUDHIANA - MALHAR ROAD - CSE

Confidential • Ludhiana, India
2 days ago
Job description

Job Description

Key Objective of the Job :

A Business Development Manager who effectively manage DSE interactions, channel partners and the open market. BDM's responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.

Key Deliverables : Lead Generation

  • Generate leads for ILSCV deals through interactions with DSE or through channel partners / open market.

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.
  • Dealer Relationship Management

  • Maintaining relationship with assigned dealer.
  • Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
  • Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.
  • Education Qualification :

    Undergraduate / Graduate in any stream.

    Commerce Graduate preferred.

    Specialized job competencies :

    Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market / Industry Knowledge
  • Analytical Skill
  • Product Knowledge
  • Behavioral Competencies

  • Execution Excellence
  • Customer Centricity
  • Hiring Parameters :

  • Candidates from commerce graduate stream preferred.
  • Should be comfortable to move in the market.
  • Should have learning attitude.
  • Should have bike and license.
  • Good knowledge of RTO (UV)
  • Should have Product Knowledge (UV)
  • Create a job alert for this search

    Finance Executive • Ludhiana, India

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