Supply Chain Optimization Manager

1. Background / Purpose

• The organization operates in a dynamic supply chain environment, involving both import and local procurement of goods.
• There is a need to coordinate sourcing, clearance, delivery, and financial planning to reduce costs and ensure timely operations.
• This ToR outlines the responsibilities, reporting lines, deliverables, and evaluation metrics for the Operations Manager role.

2. Purpose / Objectives

The Operations Manager is appointed to :

3. Scope of Work / Key Responsibilities

The role of the Operations Manager includes, but may not be limited to :

1. Sourcing & Production Monitoring

2. Import Clearance & Customs Management

3. Logistics & Client Delivery

4. Financial Planning & Cash Flow Management

5. Budget and Capital Projects Coordination

6. Reporting & Risk Management

7. Compliance & Regulatory : Ensure all import operations comply with regulatory requirements (customs, PVOC, etc.). Maintain accurate documentation for customs compliance and audits.

8. Continuous Improvement : Suggest and implement process improvements in sourcing, clearance, logistics, and reporting. Work cross-functionally to enhance operational efficiency, cost control, and transparency.

9. Other Duties

Perform any other supply chain / procurement-relevant duties as assigned by management.

4. Deliverables & Milestones

The Operations Manager will be responsible for :

5. Competencies & Qualifications

Required :

Desirable :

6. Risks, Assumptions, & Constraints Risks :

Assumptions :

Constraints :

7. Performance Evaluation / KPIs

Performance will be evaluated on, but not limited to, the following :

8. Duration & Working Conditions