Client Relations SpecialistAwfis Space Solutions Limited • Pune, Republic Of India, IN
Client Relations Specialist
Awfis Space Solutions Limited • Pune, Republic Of India, IN
11 hours ago
Job descriptionExecute Business Specific Events within standard horizons Client satisfaction and service delivery which lead to : Above target CSAT score Every memberbeing a Brand Ambassador for AWFIS Participate in training, development and refresher schedules Skills and Knowledge Review every Quarter Standard Procedures understanding and executionin close association with Senior Team Mate. Facilities Management Upkeep of the Centre DailyReadiness of Centre Closure of Repair & Maintenance Tasks Adherence to Compliances & Protocols Understanding and execution in close association with Senior Team Mate - Environmental-Socio-Governance nuances Lead the CSR initiative for Center in the vicinity Active Participation in all company driven ideas and initiatives Team Player AWFIS SOP and Guidelines induction will be imparted and material shared Training on business specificSOPs and Background (eg. Collections, renewals) Share updated design and layout specs and training on Centre layout Induction session in relevant Verticals of AWFIS Scheduled Exposureto all sub groups withinthe Department to understand the key focus areas of Operations Department. Pre-Opening Process and Guidelines Exemplary Customer Service and Customer Handling skills and record An extrovert personality Aware and with keen interest in current affairs Inherent Team playing skills Ambition and drive to demonstrate continuous upgradation in skills and knowledge Enthusiasm and demonstrating noticeable participation Keento Details Ability to Demonstrate consistency in execution of Standard Procedures Witha hunger to grow with a 2 year focus on managingadditional / increased responsibility Excellent communication & interpersonal skills Minimum experience of 1-3 years. Must have worked at a Revenue Centre in the last 1 year. Excellent communications skills Graduate in any stream, MBA preferred. Should be familiar with local language.
Roles & Responsibilities
1.Profit Center Team-Mate
- ASRand margin analysis
- Expense Control
- Collections
- Renewals
- Vendor management
- Retail Management
2.Build and expand community
3.Training and People development
4.Vendor Management
a. Conformance to Purchase-to-Pay process
a. Collaborate withinTeam & other stakeholders for enhanced learning& execution
Role of AWFIS for preparea new Team Member :
We are looking for Candidates with :
Eligibility :
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Client Specialist • Pune, Republic Of India, IN
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