Manager Logistics D2C : We’re looking for a dynamic Manager – Logistics to lead our end-to-end B2C logistics operations across multiple warehouses. The role involves driving delivery performance, optimizing courier allocation, improving processes, and reducing logistics costs. You’ll collaborate closely with cross-functional teams, analyze operational data for decision-making, and mentor the logistics coordination team to ensure smooth and efficient shipments. If you thrive in a fast-paced D2C environment and excel at problem-solving, this role is for you.
Roles and responsibilities
- Manage daily B2C logistics operations across multiple warehouses.
- Monitor delivery TAT, NDR / RTO %, and drive closure of open shipments.
- Lead courier allocation, dispatch planning, and route optimization.
- Drive process improvements and logistics cost reduction initiatives.
- Coordinate with logistics partners, finance, tech, CS, and warehouse teams.
- Reconcile open shipments and publish daily performance reports.
- Lead and mentor the logistics coordination team.
- Analyse logistics data (Excel / dashboards) for operational decisions.
Skills Required
4–7 years of experience in D2C / ecommerce logistics (beauty / FMCG preferred).Strong understanding of courier operations, NDR / RTO workflows, and shipping networks.Excellent Excel and analytical skills (SQL / BI tools a plus).Strong stakeholder management and problem-solving ability.Experience in cost optimization and process automation.