Senior Manager / Associate Director - Engineering

Get To Know Us First!

Who We Are

At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.

Our mission :

To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions.

We’re not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, we’re shaping the future of AI in financial services.

Join us to build something transformative.

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About the Role

We are seeking a Senior Engineering Manager – Product Engineering to lead the design, development, and delivery of customer-facing products that serve millions of users.

This role is for a hands-on engineering leader who combines deep technical acumen, product intuition, and operational excellence — someone who thrives on solving complex engineering problems while delivering user experiences that feel magical.

You’ll lead multiple high-performing teams across geographies, driving the execution of product features, scalability initiatives, and AI-first innovations . You’ll collaborate closely with Product, Design, Data Science, and Customer teams to translate business goals into technical roadmaps that deliver measurable outcomes.

You will be the engineering bar-raiser — setting the tone for technical excellence, speed, and accountability across the organization.

What You’ll Own

As a Senior Engineering Manager , you will own the complete delivery and quality of our product engineering initiatives :

• Lead the technical direction, architecture, and quality bar for customer-facing product systems.
• Drive execution, velocity, and reliability across multiple teams to meet business goals.
• Instill a 10x engineering culture focused on autonomy, impact, and craftsmanship.
• Partner with Product and Design to shape customer experiences with an AI-first mindset , leveraging LLMs, personalization, and automation.
• Ensure that engineering teams execute with extreme ownership , from idea to production to iteration.
• Manage and grow top-tier engineering talent, creating a culture of learning and excellence.
• Interface with customers and product managers across time zones to understand needs, gather feedback, and translate insights into technical priorities.
• Deliver with predictability and precision , driving programs that meet scope, schedule, and quality goals.
• Establish and scale engineering best practices in clean code, observability, performance, CI / CD, and quality automation.

What You’ll Do

What We’re Looking For

Required Qualifications

Preferred Qualifications

What Makes This Role Special