Fraud Review - Analyst

Position : Fraud Review – Analyst

About :

bluCognition is an AI / ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune. We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world.

Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who want to join us in this exciting journey.

Job Description :

• Monitor and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.
• Identify fraudulent transactions and cancel them from further processing.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with customers to validate information and to confirm or cancel authorizations.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Ensure confidentiality of all information collected during investigation.
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Maintain fraud analysis models, trackers to improve efficiency and effectiveness of company systems.
• Maintain the performance as per KRA.
• Undertake other responsibilities as may be assigned / approved by management from time to time.

Skills & Experience Required :

Location : C - 3010, Solitaire Business Hub, Viman Nagar, Pune - 411014, Maharashtra, India

Mode of Work : Onsite / Work from Office (WFO)

Working Days : 5 Days a Week - Mondays to Fridays Shift Timings : Day

Shift - 11 AM to 8 PM IST with slight flexibility which could be required at times