Inspirisys Solutions - Project Manager - IT Project Delivery

Job Title : Project Delivery Manager - End User Services

Location : Chennai

Experience Required : Minimum 7 years in Corporate Delivery (including at least 2 large-scale delivery projects with a minimum of 7,000 end users)

Job Type : Full-Time

Industry : Information Technology / IT Services

About the Role :

We are seeking a highly skilled and experienced Project Delivery Manager - End User Services to lead and oversee the delivery of IT services and support to end users. The ideal candidate will have a deep understanding of project delivery cycles, IT service management, and service lifecycle processes, ensuring seamless execution of projects and continuous improvement in service quality.

This role requires strong leadership, stakeholder management, and communication skills to coordinate multiple teams and vendors, ensuring that service delivery meets defined SLAs, OLAs, and business objectives.

Key Responsibilities :

1. Project Planning and Delivery :

• Lead end-to-end project delivery cycles, including planning, execution, governance, and reporting.
• Define project scope, goals, deliverables, and timelines in collaboration with internal stakeholders and clients.
• Coordinate internal teams and external vendors / partners to ensure flawless execution of projects.
• Identify and manage project risks, issues, and dependencies with proactive mitigation plans.
• Monitor progress, track key metrics, and ensure delivery within scope, time, and budget.

2. Service Delivery and Lifecycle Management :

3. Governance, Reporting, and Communication :

4. Resource and Vendor Management :

Required Qualifications and Skills :

Experience :

Certifications (Mandatory) :

Technical & Professional Skills :

Why Join Us :

(ref : hirist.tech)