SAP Specialist

Position Purpose :

SAP Specialist will play a crucial role in maintaining & improving SAP Instance for GATX India. This role is detail-oriented in SAP ECC 6.0 to manage, maintain, and continuously improve our SAP landscape. This role will serve as the primary liaison between business users, SAP technical support team to ensure smooth operations, user adoption, and value realization from our ERP investment.

Key Job Activities :

The SAP Specialist will work within Technology function and works directly with the Head of Technology to support digital transformation projects for various functional groups within the company. In addition, it is also expected that the candidate proactively drives initiatives and can support multi-level application integration. This is an individual contributor position and requires a candidate who is self-driven and thrives to work in a dynamic environment.

Key Activities

1. System Administration, Monitoring & Quarterly Release Management

Monitor system health, performance, and usage

Manage user access, roles, and authorizations

Coordinate with SAP for system maintenance and updates

Review SAP release notes and assess impact

Ensure smooth adoption of new features and compliance with clean core principles

2. Process Optimization & Enhancements

Collaborate with business users to identify improvement opportunities

Configure standard features and workflows using in-app extensibility

Drive SAP migration from On-prem to SAP S / 4HANA Cloud instance

3. Compliance & Governance

Ensure adherence to internal IT policies, audit requirements, and data privacy regulations

Maintain documentation for system changes and configurations

Support internal and external audits

4. Reporting & Analytics

Develop and maintain reports and dashboards generated from SAP and Power BI

Support business teams with data insights and KPIs

5. Integration Oversight

Monitor and troubleshoot integrations with other systems (e.g., Ops 360, CRM, finance tools etc)

Coordinate with integration teams for multi-application integration

Interaction : GIPL functional groups, SAP Consultants, Third-party vendors (incl. developers)

Competency :

Act as the internal owner of the SAP ECC 6.0 system

Manage user access, roles, and authorizations in line with governance policies

Coordinate with SAP support and partners for incident resolution and service requests

Monitor quarterly SAP updates and manage regression testing and change impact

Support business users with training, issue resolution, and process optimization

Collaborate with cross-functional teams to identify and implement enhancements

Ensure compliance with data security, audit, and regulatory requirements

Maintain documentation of configurations, processes, and change logs

Collaborate with our SAP North America technical team and other internal team for SAP ECC 6.0 integration with various other applications

Education and / or Experience Required (including certifications) :

• Must have a B. Tech, preferably in Computer Science

3–5 years of hands-on experience in SAP ECC 6.0 system administration and support

Other (i.e., physical requirements, travel, etc. that is not covered above) :

NOTE : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.