Marketplace Account Manager

About Alkem :

Alkem Laboratories Limited is an Indian multinational pharmaceutical company headquartered in Mumbai, that manufactures and sells pharmaceutical generics, formulations and nutraceuticals in India and globally over 50 countries. We have consistently been ranked amongst the top five pharmaceutical companies in India. Our portfolio includes illustrious brands like Clavam, Pan, Pan-D, and Taxim-O, which feature amongst the top 50 pharmaceutical brands in India.

About the Role :

We’re looking for an organized and detail-oriented E-commerce Executive to manage product listings, inventory, and day-to-day operations across multiple online marketplaces. The ideal candidate should have hands-on experience in managing e-commerce platforms like Amazon, Flipkart, Nykaa, or similar, and a strong understanding of marketplace operations, promotions, and reporting.

Key Responsibilities :

• Product Listings & Optimization :

Create, update, and maintain product listings across marketplaces. Optimize titles, descriptions, keywords, and images to improve visibility and ranking.

Oversee inventory levels to ensure product availability and avoid stockouts. Coordinate shipments and ensure smooth order processing across all platforms.

Plan and execute platform-specific promotions, coupons, and deals in coordination with the respective marketplace teams.

Develop and manage monthly marketing and sales calendars in collaboration with marketplace partners to align on offers, visibility plans, and campaigns.

Track key performance metrics including sales, returns, and promotions. Prepare reports with actionable insights.

Monitor return trends, raise claims where needed, and understand basic financial terminologies related to marketplace settlements and deductions.

Use Microsoft Excel for tracking sales, returns, and inventory. Maintain clear and accurate records for internal reporting.

Requirements :