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Cyfuture - Assistant Manager - Human Resources

Cyfuture - Assistant Manager - Human Resources

CYFUTURENoida, India
4 days ago
Job description

BPO Bulk Hiring :

  • Oversee end-to-end bulk hiring processes for BPO roles.
  • Develop sourcing strategies and manage candidate pipelines for large-scale hiring.
  • Coordinate hiring drives, walk-ins, and virtual recruitment events.

Onboarding :

  • Ensure smooth onboarding of new hires in high-volume contexts.
  • Conduct induction sessions for large batches of employees.
  • Monitor and address onboarding feedback for process improvement.
  • Employee Relations & Grievance Management :

  • Act as the first point of contact for employee concerns in the BPO setup.
  • Manage grievances promptly, ensuring alignment with company policies.
  • Build rapport with employees to foster trust and a positive work environment.
  • HR Operations :

  • Maintain accurate records for bulk hiring and onboarding activities in HRMS.
  • Conduct compliance audits and generate hiring and attrition reports.
  • Support payroll processes and address onboarding-related payroll queries.
  • Employee Engagement :

  • Design and execute employee engagement initiatives for BPO employees.
  • Drive floor-level recognition programs to improve morale and retention.
  • Conduct regular feedback sessions to gauge employee satisfaction.
  • Policy Implementation :

  • Develop and communicate HR policies specific to the BPO industry.
  • Train new hires on workplace expectations and professional behavior.
  • Experience : 2-3 years in HR

    Skills :

  • Expertise in high-volume hiring strategies and recruitment tools.
  • Strong interpersonal and communication skills.
  • Proficiency in HRMS, employee management tools, and MS Office.
  • Personality :

  • High-energy, approachable, and able to manage a fast-paced work environment.
  • Strong problem-solving and relationship-building skills.
  • ref : iimjobs.com)

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