BPO Bulk Hiring :
- Oversee end-to-end bulk hiring processes for BPO roles.
- Develop sourcing strategies and manage candidate pipelines for large-scale hiring.
- Coordinate hiring drives, walk-ins, and virtual recruitment events.
Onboarding :
Ensure smooth onboarding of new hires in high-volume contexts.Conduct induction sessions for large batches of employees.Monitor and address onboarding feedback for process improvement.Employee Relations & Grievance Management :
Act as the first point of contact for employee concerns in the BPO setup.Manage grievances promptly, ensuring alignment with company policies.Build rapport with employees to foster trust and a positive work environment.HR Operations :
Maintain accurate records for bulk hiring and onboarding activities in HRMS.Conduct compliance audits and generate hiring and attrition reports.Support payroll processes and address onboarding-related payroll queries.Employee Engagement :
Design and execute employee engagement initiatives for BPO employees.Drive floor-level recognition programs to improve morale and retention.Conduct regular feedback sessions to gauge employee satisfaction.Policy Implementation :
Develop and communicate HR policies specific to the BPO industry.Train new hires on workplace expectations and professional behavior.Experience : 2-3 years in HR
Skills :
Expertise in high-volume hiring strategies and recruitment tools.Strong interpersonal and communication skills.Proficiency in HRMS, employee management tools, and MS Office.Personality :
High-energy, approachable, and able to manage a fast-paced work environment.Strong problem-solving and relationship-building skills.ref : iimjobs.com)