Client SupportSortMyScene • Goregaon, Maharashtra, India
Client Support
SortMyScene • Goregaon, Maharashtra, India
2 days ago
Job descriptionStrong communication skills — clear, polite, and confident across WhatsApp, Instagram, and Email Ability to handle multiple conversations and clients simultaneously without missing details Highly proactive and responsive — someone who reacts fast and takes initiative Comfortable managing WhatsApp groups and customer-facing chats Basic tech-savvy skills, especially understanding online dashboards, tools, and simple troubleshooting Strong organisational skills with the ability to prioritise tasks during peak hours Patience, problem-solving attitude, and ability to stay calm with stressed clients Past experience in customer support, client servicing, or community management is a plus (not mandatory) Fluent in English Must be comfortable with an on-site role and being active during evenings / weekend peak times
Tips : Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
- Assist organisers and venues in getting onboarded smoothly on SortMyScene
- Be highly active on WhatsApp groups to respond to queries in real time
- Provide support for feature-related assistance
- Coordinate between internal teams & clients to ensure smooth operations
- Maintain client relationships and ensure quick, effective resolutions
- Guide clients on how to use dashboard features, tracking tools, and workflows
Qualifications
Create a job alert for this search
Client Support • Goregaon, Maharashtra, India
Related jobs
Merchant Support
Furation Tech Solutions • Mumbai, India
Job Title : Merchant Support – Integration Specialist.We are looking for an experienced Merchant Support – Integration Specialist with hands-on expertise in system integration, SDK / API implementati...Show more
Last updated: 7 hours ago • Promoted • New!
BoB Financial Solutions - Application Support Engineer - Fintech / Payment Domain
BOB Financial Solutions Ltd • Mumbai
An Opportunity to Work with One of Indias Leading Credit Card Tech Innovators BOBCARD (A Bank of Baroda Subsidiary) Education : BE / B.Tech, BCA / MCA...Show more
Last updated: 30+ days ago • Promoted
B2B Client Success Associate
Amaha • Mumbai, Maharashtra, India
Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr.
Neha Kirpal, a social entrepreneur and global ment...Show more
Last updated: 30+ days ago • Promoted
Assignment Support Associate
NES Fircroft • Mumbai, India
Position : Assignment Support Associate.Join Our Team as an Assignment Support Associate at NES Fircroft!.As an Assignment Support Associate, you’ll play a vital role in ensuring our operations run ...Show more
Last updated: 30+ days ago • Promoted
Client Services Executive
Health Icons Club • Mumbai, IN
Client Success Manager (Remote – Full Time).India’s #1 Holistic Healing Platform for Women with Endometriosis, PCOS, Thyroid & Infertility.
We’re seeking a proactive, emotionally intelligent Client ...Show more
Last updated: 23 days ago • Promoted
Client Service- Lead
Radical Concepts & Events LLP • Mumbai, India
Radical Concepts & Events LLP is dedicated to breaking traditional norms by creating innovative and impactful approaches to events and exhibitions.
With a strong belief in limitless possibilities, t...Show more
Last updated: 3 days ago • Promoted
Client Relations Associate
SortMyScene • Goregaon, Republic Of India, IN
Tips : Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Assist organisers and venues in getting onboarded smoothly on Sort...Show more
Last updated: 2 days ago • Promoted
Technical Support Manager - Axway
BNP Paribas • Mumbai, India
IT Hub Bangalore from BNP Paribas Corporate and Institutional Banking (CIB) is designed to provide centralized IT services to CIB businesses globally, with a focus on innovation, agility, and effic...Show more
Last updated: 9 days ago • Promoted
Client Servicing
Bright Brain • Mumbai, Maharashtra, India
Location - Churchgate , Mumbai.Strong understanding of performance marketing metrics (Meta, Google Ads, etc.Good knowledge of SEO services and other digital marketing solutions.Act as a point of co...Show more
Last updated: 15 days ago • Promoted
Manager - Client Reporting
M&G plc. • Mumbai, India
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited).
We are a fully owned subsidiary of the M&G gr...Show more
Last updated: 20 days ago • Promoted