Senior Process Executive - Customer Solutions

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Bangalore.

Please find below Job Description for your reference :

Infosys BPM Ltd. is hiring for (Customer Support - International Voice)

Job Location : Bangalore

Qualification : Customer Support- Full time Graduates

Experience : 1 - 4 Years

Job Description : Senior Process Executive

Location : Bangalore

Employment Type : Full-Time.

Key Responsibilities :

Excellent communication skills to attend / resolve client issues on calls.

Open to work in 24

• 7 and work from office environment

Analytical problem solvers who will understand issues and to resolve customer issues

Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently

Being proactive and show the utmost respect for customer's time

Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables :

Excellent in communication.

Need to work on US shift timings.

Need to complete specific and dedicated training programs set by the client.

24

Preferred Qualifications :

Any Graduate - Additional certifications in customer service / upskilling

Preference will be given to the Immediate Joiners

Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd