Regional Operations DirectorMetaMorph • Republic Of India, IN
Regional Operations Director
MetaMorph • Republic Of India, IN
3 days ago
Job descriptionDesign and implement training programs to upskill service experts. Monitor service performance and maintain quality benchmarks. Run retraining and continuous improvement programs. Track and improve key operational metrics : order fulfillment, cancellations, turnaround time. Resolve on-ground challenges quickly and creatively. Strengthen city-level processes and SOPs for smoother execution. Hire, manage, and mentor field operations and city management teams. Build a high-trust, high-accountability culture focused on ownership and performance. Drive motivation and alignment around key operational and customer targets. Track city P&L metrics and ensure positive unit economics. Identify inefficiencies and implement cost-optimization initiatives. Collaborate with central teams (Product, Tech, Supply Chain) for process improvements. Adapt central playbooks to the unique dynamics of your city. Launch local experiments and drive growth initiatives. Share insights, learnings, and performance updates with leadership. 8–12 years of experience in operations, logistics, supply chain, or field management within a fast-paced, high-growth environment. Proven leadership skills with experience managing large field or city teams. Strong analytical and data-driven approach to problem-solving. Excellent communication and stakeholder management abilities. Comfortable with ambiguity and fast-changing business priorities. Be part of a rapidly growing, VC-backed startup redefining home services. Take ownership of a high-impact leadership role driving city growth and operations. Work with a passionate team that values innovation, agility, and customer excellence.
City Head – Operations & Growth
Location - Mumbai & Gurgaon
About the Role :
We’re building India’s fastest on-demand home services platform, delivering quality services within minutes through a hyperlocal network of trained and verified professionals. Backed by leading venture investors, we’re redefining convenience, speed, and reliability in home services.
As City Head , you will lead the overall business operations and growth strategy for your city. This is a mission-critical role that blends strategic thinking with strong on-ground execution. You’ll be responsible for scaling supply, managing training and quality, leading a high-performing team, and ensuring exceptional customer experience.
Key Responsibilities
1. Build & Scale Supply
- Drive onboarding of trained and verified home service professionals (primarily maids and technicians).
- Leverage local hiring channels, community partnerships, and referral networks.
- Ensure a steady pipeline of experts to meet city demand.
2. Lead Training & Quality
3. Ensure Operational Excellence
4. Team Leadership
5. Optimize Costs & Efficiency
6. Drive Local Strategy & Growth
Qualifications
Why Join Us
Create a job alert for this search
Regional Director • Republic Of India, IN
Related jobs
%20Pvt.%20Ltd.%5D)
%20Ltd)
Regional Operations Lead
Tata Consultancy Services • Republic Of India, IN
TCS Trichy ,Latur and Patna hiring for Regional Operations Manager !!!!!.Maintain communication with Delivery, Sales and Admin teams on regular basis.
Lead the planning and delivery of effective, ef...Show more
Last updated: 9 days ago • Promoted
Regional Operations Manager
PSIPL [Property Solutions (India) Pvt. Ltd.] • Chennai, Republic Of India, IN
PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces.Our offerings inclu...Show more
Last updated: 21 days ago • Promoted
Director Operations - Ai-Powered Global Tech Startup
SkillsCapital • Republic Of India, IN
We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show more
Last updated: 15 days ago • Promoted
Regional Operations Leader
V-Trans (India) Ltd • Republic Of India, IN
The Regional Manager will be responsible for managing the region as an independent profit center.The role involves overseeing sales, operations, profitability, and administration of the assigned re...Show more
Last updated: 1 day ago • Promoted
Regional Business Operations Leader
PSIPL [Property Solutions (India) Pvt. Ltd.] • Chennai, Republic Of India, IN
PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces.Our offerings inclu...Show more
Last updated: 21 days ago • Promoted
Regional Operations Manager
Tata Consultancy Services • India
TCS Trichy ,Latur and Patna hiring for Regional Operations Manager !!!!!.Maintain communication with Delivery, Sales and Admin teams on regular basis.
Lead the planning and delivery of effective, ef...Show more
Last updated: 2 days ago • Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapital • India, India
We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show more
Last updated: 15 days ago • Promoted
Regional Operations Lead
Jobstronaut • Pune, Republic Of India, IN
The client is in the Healthcare Education industry and is looking to hire a Center Head for their upcoming center at Pune.
The Center Head will be responsible for overseeing the day-to-day operation...Show more
Last updated: 30+ days ago • Promoted
Director of Operations
Amicorp Group • Republic Of India, IN
Amicorp Group is an independent leading global provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients (www.We ...Show more
Last updated: 30+ days ago • Promoted
Area Operations Director
PSIPL [Property Solutions (India) Pvt. Ltd.] • Chennai, Republic Of India, IN
PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces.Our offerings inclu...Show more
Last updated: 21 days ago • Promoted
Field Operations Director
Alembic Pharmaceuticals Limited • Republic Of India, IN
Manage and approve field force expense claims (MRs, ABMs, RBMs, ZBMs) as per company policy.Monitor travel, conveyance, and promotional expenses, ensuring accuracy and compliance.Oversee sales oper...Show more
Last updated: 22 days ago • Promoted
Regional Strategy & Operations Manager
Navi • Chennai, Republic Of India, IN
Currently, Navi is into Lending, Health Insurance, Mutual Funds, Gold & UPI.This position is for the function SBO (Strategy & Business Operations), which spans across all of these businesses.SBO is...Show more
Last updated: 18 days ago • Promoted
Director Business Operations
Trimont • India
Provide front line leadership oversight to the covenant monitoring process and the new loan boarding process.Manage covenant monitoring process responsible for ensuring all loan covenants are compl...Show more
Last updated: 2 days ago • Promoted
Director of Regional Operations
Open Links Foundation • Republic Of India, IN
IT-based non-profit organization.Sanjay Dalmia (IIT Delhi, IIM Ahmedabad).OLF aims to improve quality of education in government schools by (a) supporting and motivating teachers (b) partnering wit...Show more
Last updated: 30+ days ago • Promoted
Director of Operations
Delhivery • India
Working in alignment with the leadership team of Last mile operations as well as with the ground.Actively engages with the workmen community to know some of the best practices being used across dif...Show more
Last updated: 2 days ago • Promoted
Director Of Operations
Delhivery • Republic Of India, IN
Working in alignment with the leadership team of Last mile operations as well as with the ground.Actively engages with the workmen community to know some of the best practices being used across dif...Show more
Last updated: 21 days ago • Promoted
Fintech Platform Operations Director
I GAME PAY TECHNOLOGIES • Republic Of India, IN
The role requires a technically strong and entrepreneurial leader who can manage product development, oversee contract developers, and coordinate with global service providers such as.I Game Pay, e...Show more
Last updated: 19 hours ago • Promoted • New!
Regional Sales Operations Specialist
Nilkamal Material Handling • Republic Of India, IN
Responsible for assimilating data across assigned regional offices and analyze sales tracking.Ensure CRM is utilised effectively to justify the high CAPEX and to drive sales force productivity.Asse...Show more
Last updated: 7 days ago • Promoted