Client Solutions Team Lead

Job Location- Bangalore( Bellandur) Exp- 2-3 Year exp. in presales (1 year exp. in team handling)

CTC- 6 Lac (Including Variable)

Job Description-

Be responsible for meeting and exceeding the city-level targets along with your own OKRs.

• Be responsible for continuously developing a team of agents into fantastic relationship executives.
• Be responsible to ensure that key productivity metrics like dialled calls, MQLs of each team member is achieved.
• Be responsible to assess the leads pipeline of each city you are responsible for and prioritize call tasks accordingly, ultimately ensuring that the active leads bucket is fully utilized.
• Be responsible for leading and closely tracking experiments / pilots, if any, that are run time to time.
• Take responsibility for real-time call queue management in order to ensure hygiene of input metrics.
• Be responsible for schedule adherence of each & every individual within the team.

WHO YOU ARE