Team Leadership & Supervision : Supervise and guide pre-sales / inside sales team leads and executives to consistently meet their Key Performance Indicators (KPIs).
Process Monitoring : Monitor lead qualification and scheduling processes closely, ensuring timely follow-ups and maximizing conversion rates.
Performance Coaching : Provide hands-on, on-ground coaching and constructive feedback to continuously improve individual and team performance.
Strategy Implementation : Collaborate directly with the Associate Director to implement strategic initiatives and drive process improvements across the inside sales function.
Reporting & Insights : Prepare detailed performance reports and provide insightful analysis on key - trends to senior leadership, informing strategic decisions.
Experience : 5+ years of experience in inside sales, with at least 2 years in a team management role.
Technical Proficiency : Hands-on experience with CRM tools and a deep understanding of lead management workflows.
Management Skills : Strong people management and operations ability, with a proven track record of driving results.
Interpersonal Skills : Excellent interpersonal skills to effectively motivate, guide, and manage diverse sales teams.
ref : iimjobs.com)
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Zonal Sales Manager • Maharashtra, India
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