Zonal Sales Manager

Job Title : Zonal Manager – Retail Sales (West Zone)

Function : Retail Sales

Location : Mumbai

Reporting To : Head - Retail

Experience : Minimum 15+ years

Education : MBA from a reputed B-School

Industry : Fashion / Retail (Ethnic / Lifestyle preferred)

About the Organization

A leading Indian ethnic wear brand with a strong national presence across multiple retail formats. The company is known for its premium product offerings, customer-centric retailing, and a culture of innovation and excellence.

Role Purpose

The Zonal Manager will lead retail operations for a designated geography, ensuring consistent store performance, best-in-class customer experience, and effective people management. This position requires deep operational knowledge, strong leadership, and the ability to deliver on business goals through cross-functional collaboration.

Key Responsibilities

Business Operations

• Drive zone-level sales targets and operational KPIs
• Oversee inventory management : stock flow, replenishment, shrinkage control
• Monitor stock and sales performance; implement corrective strategies for underperforming stores or products
• Support new store openings and ensure timely execution of expansion plans
• Coordinate store-level operations including VM compliance, SOP adherence, cash handling, and maintenance
• Negotiate rentals and manage commercial agreements with landlords

People Management

Financial & Commercial Oversight

Key Performance Indicators

Core Competencies

Behavioral

Technical

Preferred Background

Stakeholder Interactions