Delivery Manager- Kyc / Aml / Fraud

Job Purpose :

The candidate will be responsible for overseeing the multiple engagements within Financial Crimes Compliance (related to KYC-AML-Fraud). The person is expected to focus on building and managing FCC vertical, focusing on i) Technology initiatives (strategize and implement), especially in areas of AI / ML within FCC domain, ii) client management, ii) sales pitches, iii) recruitment, iv) training.

This individual will play a key role in aligning FCC vertical strategies with organizational goals.

Key Responsibilities :

Engagement and Client management

• Transition of new FCC engagement
• Building robust quality control measures, standard operating procedures, management reporting
• Drive customer satisfaction

Strategy & transformation

Technology initiatives

Staffing and Training

Sales support

Management reporting

Key Competencies :

Education & Experience :

Soft Skills :