Oracle ARCS

Job Title : Oracle ARCS Consultant

Job Type : Fulltime

Responsibilities :

• Liaise with client application lead for day-to-day activities.
• Work in L2 support and Enhancements for issues related to Oracle ARCS
• Tickets tracking, resolving and SLA management
• Suggest Best Practices & improvements in the current ARCS landscape
• Attend all internal and client meetings.
• Coordinate with other teams, business users, Vendor (e.g. Oracle)
• Help in patching and monthly closure activities.
• Documenting and Maintaining SOPs and KEDB
• 24x7 support for P1 issues.
• Raise risks / issues (if any) on time.

Skills & Experience Required :