Key Account Manager - HoReCa

Position : Key Account Manager

Designation :

Assistant Manager / Deputy Manager

Experience : 5-12 years

Location : Mumbai

Roles and Responsibility :

Client Relationship Management : Build and maintain strong relationships with key clients to understand their needs and provide value-added solutions.

Sales Strategy Development : Develop and implement strategic plans to achieve sales and profitability targets for key accounts.

Market Analysis : Analyse market trends and competitor activities to identify opportunities for growth.

Sales Forecasting : Prepare accurate sales forecasts and report on key account performance against targets.

Cross-functional Collaboration : Work closely with marketing, supply chain, and product development teams to ensure alignment and execution of key account strategies.

Negotiation and Contract Management : Negotiate terms and conditions with key accounts and manage overall contract compliance.

Performance Tracking : Monitor account performance, providing regular updates to management and adjusting strategies as necessary.

Customer Insights : Gather and analyse customer insights and feedback to inform product development and marketing strategies.

Education : Bachelor’s degree in business administration, Marketing, or a related field; MBA preferred.

Experience : 5+ years of experience in account management or sales in the FMCG sector, with a proven track record of managing key accounts. Should have knowledge of South India market.

Skills :

Strong interpersonal and communication skills.

Proficient in negotiation and conflict resolution.

Strong analytical skills and a data-driven mindset.

Excellent presentation and organizational skills.