We are looking for a 360° Client Servicing Manager with strong experience managing government accounts , overseeing end-to-end campaign execution across print, digital, and events. The role requires excellent coordination, communication, and project management skills to ensure timely delivery of campaigns.
Key Responsibilities
- Manage day-to-day communication and coordination with government clients, ministries, PSUs, and government bodies.
- Handle complete project lifecycle — brief understanding, planning, execution, and timely delivery.
- Coordinate with internal teams (creative, design, production, digital, media, and events) for seamless execution of campaigns.
- Prepare project timelines, workflow trackers, and status reports for ongoing deliverables.
- Ensure all communication, creatives, and collaterals meet government guidelines and quality standards.
- Support 360° delivery across print, digital, social media, AVs, events, and exhibitions.
- Manage approvals, documentation, compliance, and submission of required government formats.
- Build strong client relationships and ensure high satisfaction.
Requirements
Mandatory : Prior experience working with government clients , government communication / IEC campaigns, or government tenders.6 –10 years of experience in Client Servicing, preferably in an advertising or 360° communication agency.Strong understanding of print, digital, media, and event processes.Excellent communication, coordination, and presentation skills.Ability to manage multiple projects and deadlines simultaneously.Familiarity with government procedures, documentation, and approval workflows.