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Operations Manager

TERN GroupDelhi, India, India

8 days ago

Job description

Job Title : Operations Manager – North India

Location : New Delhi, India

TERN Group – A Leading Healthcare Recruitment Firm

Industry : International Healthcare Recruitment

Employment Type : Full-Time

About TERN Group

TERN, inspired by the Arctic Tern's incredible migratory journey, is on a mission to address the talent shortage problem in Europe and beyond. We are the world's first full-stack upskilling, global migration and placement platform for healthcare & IT employers in the UK / EU facing critical staff shortages. TERN is the international recruitment platform that provides a full-stack solution for sourcing, upskilling, and placing top-tier medical & IT talent from India.

Our technology-driven approach ensures a seamless, ethical, and transparent migration process, reducing complexities and costs associated with international hiring. TERN uses advanced technology, AI, and integrates with leading third-party providers to streamline healthcare recruitment, from perfect match to headless immigration or settling in. TERN stands as the bridge between high-potential Indian professionals and European institutions, fostering a global workforce that is skilled, diverse, and equipped to meet the challenges of modern healthcare and IT.

We are an ambitious startup where pace is of utmost importance to us. At TERN, we cherish the value of time and the significance of swift execution. TERN Group has raised $9M in funding and continues to expand across European markets, with our Berlin office serving as a key hub for our German operations.

About the Role

We’re looking for a high-energy Operations Manager based in New Delhi who will drive our core business of recruiting, training, and deploying Indian nurses to Germany. This is a high-impact, multi-functional role that requires ownership, strategic thinking, and operational discipline. You will lead end-to-end execution from nurse acquisition to onboarding them into our German language training and ensuring their progress and placement.

Key Responsibilities

Strategy & Acquisition

Develop and implement strategies to attract qualified nurses interested in relocating to Germany
Build partnerships with hospitals, nursing colleges, training institutes, and associations
Explore digital, grassroots, and referral-based campaigns to expand candidate pipeline

Training Batch Management

Own and manage multiple batches of nurses enrolled in our German language training program

Coordinate with admissions, trainers, and support teams to ensure seamless onboarding, orientation, and scheduling

Monitor attendance, academic progress, and performance metrics

Candidate Engagement & Tracking

Screen and select nurses as per eligibility and client criteria

Conduct regular mentoring sessions to motivate, resolve issues, and retain candidates through the course

Identify drop-out risks early and take proactive measures to retain them

Keep detailed performance records and regularly report batch status to leadership

Operations & Results

Ensure operational excellence with tight planning, tracking, and process compliance

Meet monthly and quarterly targets on enrollments, training completions, and candidate readiness

Coordinate with visa / documentation and placement teams for smooth post-training transition

Qualifications Required

Bachelor’s degree (preferred : in Healthcare, Business Administration, or related field)

3–6 years of experience in operations, project management, or workforce recruitment

Experience in education, healthcare, or international recruitment is a plus

Key Skills

Strong project and stakeholder management skills

High ownership and a results-driven mindset

Exceptional communication and coordination abilities

Ability to multi-task and manage multiple cohorts simultaneously

Analytical thinking and basic familiarity with CRMs or tracking systems

Empathy and motivation to work with students / nurses from diverse backgrounds

What You’ll Gain

Be part of a mission-led organization transforming lives through international careers

Gain deep exposure to global healthcare mobility and international recruitment models

Work in a fast-paced, entrepreneurial environment with strong growth potential

Experience a high level of autonomy and responsibility from day one

Opportunity to build and scale a high-impact program from the ground up

Apply directly here or send your resume to [email protected]

Let’s build the future of global healthcare careers together.

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Operation Manager • Delhi, India, India

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