Procurement Manager (Non-It Category)

Procurement Manager (Non-IT Category – Facility Equipment’s Procurement)

About [24]7.Ai :

[24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7 to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

For more information, visit :

Work Location : Prestige Platina Tech Park, Kadubeesanahalli, Bangalore,

Work mode : WFO – 5 Days in a week

Qualification Required : Preferably M.B.A with graduation in any stream

Minimum experience : 10-14 years

IC / Team manager role : IC role

Brief Description :

As the Procurement Manager – Non-IT , you will lead sourcing and procurement for diverse non-IT categories such as fit-out projects, housekeeping, security, employee transportation, facility consumables, equipment AMCs, MRO, real estate, leasing, medical and asset insurance, HR, recruitment, events, marketing, imports, marcom, and media. The role focuses on strategic sourcing, supplier negotiations, risk mitigation, and process standardization to deliver cost efficiency and operational excellence.

Who you are :

Overall 10-12 years’ experience in a Shared Service environment with minimum 5+ years in Procurement of Non-IT Products and Services.

Must be from IT / ITES / BPO industry.

Experience of managing Procure to pay processes & Procurement Operations .

Hands-on experience in fit-out projects and facility equipment procurement .

Should have acumen to prepare for negotiation and excellent negotiation skills, stakeholder management and continuous improvement mind set.

Experienced in strategic sourcing and managing diverse customer base

Should be highly proactive in doing consistent follow ups to drive deals to closures.

Well organized and resourceful

Aware of taxes, contractual clauses and other terms of commercials

Should poses strong ethics.

Should be foresighted, highly agile & Quick Learner

Should have ability to analyze empirical data and put together historical price and terms for a repeat buy

What you will do

Drive strategic sourcing and create alternative supply sources to ensure fair value and supplier selection.

Collaborate with department heads to review SOW / BOM, Put together historical price and terms, benchmark pricing, and prepare for negotiations.

Negotiate commercial terms, taxes, duties, and contractual clauses (indemnity, liability, insurance, guarantees).

Work with stakeholders and legal teams for contract finalization and issue purchase orders.

Handle Non-IT spend for India GEO from Bangalore office.