Lead Infrastructure Solutions Engineer

About Albertsons Companies Inc. :

As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons Companies India :

At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.

At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

Position Title : Advanced Engineer Infrastructure

Job Description :

Roles & responsibilities :

• Conduct Technical Analysis on the ServiceNow applications and modules
• Perform ServiceNow Application Configuration and Development of User Stories and Custom Code for ServiceNow application modules leveraging update sets
• Adhere to Development Best practices
• Create Design documentation as well as create or update ServiceNow code and configuration documentation
• Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Work with Admin support to resolve support issues within ServiceNow.
• Develop systems integrations and process automation
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• Create or update ServiceNow reports and dashboards
• Flexibility to work with a variety of personalities and styles
• Team Player
• Must be a self-starter and keen to explore new solutions

Competencies :

Compassionate and kind, showing courtesy, dignity, and respect. They show sincere interest and empathy for all others.

Show integrity in what is done and how it is done - without sacrificing personal / business ethics.

Embrace an inclusion-focused mindset, seeking input from others on their work and encouraging the open expression of diverse ideas and opinions

Team-oriented, positively contributing to team morale and willing to help.

Learning-Focused, finding ways to improve in their field and use positive constructive feedback to grow personally and professionally

Skills Required :

ServiceNow

ITSM, ITBM, ITOM or any other Module

Frontend technologies -AngularJS

JavaScript

Rest APIs, SOAP, WSDL

Strong communication, problem-solving, and stakeholder management skills.

Additional Skills Required :

ITIL Foundation Certifications

ServiceNow System Development Certification