Senior Client Success Manager, POSM

Role Overview

The Senior Account Manager leads day-to-day client servicing and project delivery across marketing production workstreams in India. This includes POSM, print, packaging, OOH, and premiums. The role manages workflow, timelines, budgets, and internal coordination while maintaining strong client relationships.

Key Responsibilities

Client & Project Leadership

• Lead multiple campaign workstreams simultaneously for India market.
• Act as the main operational contact for Indian brand and trade teams.
• Manage timelines, WIPs, trackers, budgets, and status documentation.
• Provide proactive recommendations and issue escalation support.

Supplier & Internal Coordination

Commercial Governance

Team Collaboration

contribute to process improvement.

Requirements