Business Analyst (BFSI)

We are seeking a Techno-Functional Client Account Manager to serve as the Single Point of Contact (SPOC) for our clients. The ideal candidate will excel in requirement gathering, User Acceptance Testing (UAT) support, production support coordination, incident management oversight, and stakeholder management. This role requires a proactive individual with excellent communication skills, a deep understanding of both technical and functional aspects of client relationship management, strong analytical abilities, and a foundational knowledge of SQL.

'Only immediate joiners Preferred'

Key Responsibilities :

Client Relationship Management :

• Develop and maintain strong, long-term relationships with key offshore clients.
• Serve as the primary point of contact for all client account management matters.
• Understand clients' business needs and objectives to provide tailored solutions.

Requirement Gathering :

User Acceptance Testing (UAT) Support :

Production Support Coordination :

Incident Management Oversight :

Stakeholder Management :

Qualifications :

Skills Required

Requirement Gathering, Incident Management, Stakeholder Management, Sql