Lead Consultant, Salesforce Field Service Lightening Developer

Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovation our teamsimplement data technology and AItocreate tomorrow to know us at and on LinkedIn X YouTube and Facebook .

Inviting applications for the role of Lead Consultant Salesforce Field Service Lightening Developer

As a Salesforce FSL Developer youll design build and support solutions that optimize mobile workforce operations

Responsibilities :

Design develop test and deploy custom solutions within Salesforce Field Service (FSL) including custom Lightning Web Components (LWC) Apex classes triggers workflows process builder flows and integrations.

Configure and customize FSL features such as scheduling dispatching optimization mobile workflows and work orders.

Develop and maintain integrations between FSL and other systems using APIs and middleware.

Collaborate with business stakeholders to gather requirements analyze business processes and translate them into technical specifications.

Participate in code reviews and ensure adherence to coding best practices and standards.

Troubleshoot and resolve technical issues related to FSL implementations.

Stay up-to-date with the latest Salesforce releases features and best practices particularly in the FSL domain.

Provide technical guidance and mentorship to junior developers.

Contribute to the development and maintenance of technical documentation.

Participate in Agile / Scrum development processes.

Qualifications we seek in you!

Minimum Qualification :

B.E or or MCA

Relevant experience in Salesforce development with a strong focus on Field Service.

Extensive experience with Apex Visualforce Lightning Web Components (LWC) and other Salesforce development tools.

Deep understanding of Salesforce FSL architecture data model and functionality.

Experience with FSL mobile app customization and offline capabilities.

Proficiency in REST and SOAP APIs and experience with integrating Salesforce with external systems.

Strong understanding of object-oriented programming principles and design patterns.

Experience with Agile / Scrum methodologies.

Excellent problem-solving and analytical skills.

Strong communication and collaboration skills.

Salesforce certifications (e.g. Platform Developer I / II Field Service Lightning Consultant) are highly desirable.

Preferred Skills :

Experience with other Salesforce clouds (e.g. Sales Cloud Service Cloud).

Experience with CI / CD and DevOps practices.

Experience with testing frameworks (e.g. Apex Unit Tests Jest).

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Contract

Key Skills

Children Activity,Landscaping,Electronics Engineering,End User Support,Front Office Management,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1