Talent.com
Application Support Engineer / Full Stack Support Engineer - Remote Work
Application Support Engineer / Full Stack Support Engineer - Remote Worktecholution • Dindigul, IN
No longer accepting applications
Application Support Engineer / Full Stack Support Engineer - Remote Work

Application Support Engineer / Full Stack Support Engineer - Remote Work

techolution • Dindigul, IN
5 days ago
Job type
  • Remote
Job description

We are seeking an experienced Application Support Engineer responsible for resolving critical production issues (Sev1 / Sev2) and contributing to application development. This hybrid role requires strong expertise in Python, TypeScript, AWS services, CI / CD pipelines, and monitoring tools. The ideal candidate should be able to independently manage shift operations while ensuring system uptime, stability, and seamless support experience.

Title : Application Support Engineer

Location : Remote work

Work timings : 24

  • 7 Rotational shifts

Key Responsibilities

Application Support (60%)

  • Troubleshoot and resolve Sev1 / Sev2 production issues in a timely manner.
  • Perform root cause analysis (RCA) for application, infrastructure, and CI / CD-related issues.
  • Monitor system health using Datadog, AWS CloudWatch, or equivalent tools.
  • Respond to alerts, manage escalations, and ensure adherence to SLAs.
  • Maintain detailed incident documentation, RCAs, and update runbooks.
  • Collaborate with DevOps, Development, and Cloud teams to ensure application reliability.
  • Follow managed services operational processes for smooth support operations.
  • Development & Automation (40%)

  • Debug, enhance, and maintain applications built using Python and TypeScript.
  • Develop automation scripts and tools to streamline support operations.
  • Apply patches, bug-fixes, and implement small enhancements as required.
  • Work with development teams to enhance reliability, stability, and performance.
  • Required Skills

  • Strong hands-on programming experience in Python and working knowledge of TypeScript.
  • Ability to troubleshoot issues across AWS services including VPC, Security Groups, IAM, EC2, ECS, Lambda, S3, RDS, DynamoDB, SQS, SNS, Secrets Manager, and Parameter Store.
  • Practical experience with CI / CD pipelines using CircleCI or Jenkins, including pipeline monitoring and issue resolution.
  • Proficiency with monitoring tools such as Datadog (preferred) or AWS CloudWatch, including log analysis, metrics evaluation, and alert handling.
  • Understanding of operational workflows in managed services projects, including incident management, change management, SLA adherence, and shift-based support operations.
  • Ability to independently handle production support shifts with strong analytical and problem-solving skills.
  • Strong communication, documentation, and stakeholder-handling abilities.
  • Nice-to-Have Skills

  • Basic knowledge of Kotlin and C#.
  • Experience with log management tools such as ELK or Splunk.
  • Familiarity with microservices or serverless architectures.
  • Exposure to ITIL or ITSM processes.
  • If you believe you are qualified and are looking forward to setting your career on a fast track, apply by submitting a few paragraphs explaining why you believe you are the right person for this role.

    About Techolution :

    Techolution is a next gen consulting firm on track to become one of the most admired brands in the world for "innovation done right". Our purpose is to harness our expertise in novel technologies to deliver more profits for our enterprise clients while helping them deliver a better human experience for the communities they serve.

    At Techolution, we build custom AI solutions that produce revolutionary outcomes for enterprises worldwide. Specializing in "AI Done Right," we leverage our expertise and proprietary IP to transform operations and help achieve business goals efficiently.

    We are honored to have recently received the prestigious Inc 500 Best In Business award , a testament to our commitment to excellence. We were also awarded - AI Solution Provider of the Year by The AI Summit 2023, Platinum sponsor at Advantage DoD 2024 Symposium and a lot more exciting stuff! While we are big enough to be trusted by some of the greatest brands in the world, we are small enough to care about delivering meaningful ROI-generating innovation at a guaranteed price for each client that we serve.

    Our thought leader, Luv Tulsidas, wrote and published a book in collaboration with Forbes, “Failing Fast? Secrets to succeed fast with AI”. Refer here for more details on the content - https : / / www.luvtulsidas.com /

    Let's explore further!

    Uncover our unique AI accelerators with us :

    1. Enterprise LLM Studio : Our no-code DIY AI studio for enterprises. Choose an LLM, connect it to your data, and create an expert-level agent in 20 minutes.

    2. AppMod. AI : Modernizes ancient tech stacks quickly, achieving over 80% autonomy for major brands!

    3. ComputerVision. AI : Our ComputerVision. AI Offers customizable Computer Vision and Audio AI models, plus DIY tools and a Real-Time Co-Pilot for human-AI collaboration!

    4. Robotics and Edge Device Fabrication : Provides comprehensive robotics, hardware fabrication, and AI-integrated edge design services.

    5. RLEF AI Platform : Our proven Reinforcement Learning with Expert Feedback (RLEF) approach bridges Lab-Grade AI to Real-World AI.

    6. AI Center of Excellence : Establishes an AI Center of Excellence to maximize AI potential and ROI.

    7. FaceOpen : AI-powered user identification system using image recognition and deep neural networks, eliminating the need for keys, badges, or fingerprint scanners!

    Some videos you wanna watch!

  • Computer Vision demo at The AI Summit New York 2023
  • Life at Techolution
  • GoogleNext 2023
  • Ai4 - Artificial Intelligence Conferences 2023
  • WaWa - Solving Food Wastage
  • Saving lives - Brooklyn Hospital
  • Innovation Done Right on Google Cloud
  • Techolution featured on Worldwide Business with KathyIreland
  • Techolution presented by ION World’s Greatest
  • Visit us @ www.techolution.com : To know more about our revolutionary core practices and getting to know in detail about how we enrich the human experience with technology.

    Create a job alert for this search

    Application Support Engineer • Dindigul, IN

    Related jobs
    Technical Support Engineer for a Web / Mobile application for US Company

    Technical Support Engineer for a Web / Mobile application for US Company

    Textellent, Inc. • Dindigul, IN
    You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.Prov...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    Atlassian • Dindigul, IN
    Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
    Last updated: 14 days ago • Promoted
    Cloud Engineer - Full Remote (Global Cloud-Native Projects)

    Cloud Engineer - Full Remote (Global Cloud-Native Projects)

    SkillsCapital • Dindigul, IN
    Remote
    These long-term, fully remote freelance roles are ideal for engineers with strong hands-on experience in AWS, Azure, or Google Cloud who want to build scalable, secure, high-performance cloud solut...Show more
    Last updated: 3 days ago • Promoted
    Enterprise Engineer

    Enterprise Engineer

    Estarta Solutions • Dindigul, IN
    The Enterprise Engineer will be a key contributor within Customer Delivery Engineering, providing support for large-scale solutions and resolving complex technical issues through deep technical exp...Show more
    Last updated: 29 days ago • Promoted
    Talkdesk Support and Implementation Engineer (L2 – French Speaking)

    Talkdesk Support and Implementation Engineer (L2 – French Speaking)

    Rexus Group • Dindigul, IN
    Talkdesk Support and Implementation Engineer (L2 – French Speaking).Subcontractor / Remote or Hybrid Support (Based in EMEA). Level 2 Technical Support & Implementation Assistance.Talkdesk Platform ...Show more
    Last updated: 23 days ago • Promoted
    Full Stack Developer - Global Product & Platform Engineering (Fully Remote)

    Full Stack Developer - Global Product & Platform Engineering (Fully Remote)

    SkillsCapital • Dindigul, IN
    Remote
    These long-term, fully remote freelance roles are ideal for engineers who can own end-to-end development — from frontend UI to backend services, APIs, databases, and cloud infrastructure.Independen...Show more
    Last updated: 3 days ago • Promoted
    Amazing AI Systems Engineer

    Amazing AI Systems Engineer

    Storyline Health • Dindigul, IN
    This position is for those looking to work at the bleeding edge of next-generation AI and healthcare with hands-on experience and ownership. AI Engineers wanted for hazardous journey.Low wages, bitt...Show more
    Last updated: 10 hours ago • Promoted • New!
    PDI Application Support Engineer

    PDI Application Support Engineer

    Global Applications Solution • Dindigul, IN
    PDI Application Support Engineer.We are looking for an experienced.PDI Application Support Engineer.PDI solutions used by a major retail and petroleum client. The role involves supporting store oper...Show more
    Last updated: 10 hours ago • Promoted • New!
    Full Stack Engineer

    Full Stack Engineer

    Insight Global • Dindigul, IN
    Contract with Insight Global Client.React, React Native, TypeScript.React, React Native, and TypeScript.Deploy containerized solutions using. Ensure high-quality deliverables through.CI / CD pipelines...Show more
    Last updated: 30+ days ago • Promoted
    Full Stack Engineer

    Full Stack Engineer

    Adapts • Dindigul, IN
    Full-Stack Engineer (Remote) — Join Adapts.Adapts is transforming software maintenance by converting legacy code into comprehensive developer documentation, including specs and diagrams.This innova...Show more
    Last updated: 1 day ago • Promoted
    Databricks Platform Production Support

    Databricks Platform Production Support

    Litmus7 • Dindigul, IN
    We are looking for Enterprise data platform admin to implement and maintain the Databricks platform on AWS / Azure / GCP. Person should have passion to work in agile environment and experience in suppor...Show more
    Last updated: 14 days ago • Promoted
    Technical Support Engineer — Global IT & Product Support (Fully Remote)

    Technical Support Engineer — Global IT & Product Support (Fully Remote)

    SkillsCapital • Dindigul, IN
    Remote
    SaaS products, enterprise applications, and IT systems.These long-term, fully remote freelance roles are ideal for professionals who excel at troubleshooting, customer interaction, application supp...Show more
    Last updated: 3 days ago • Promoted
    Full Stack Engineer (Frontend focused)

    Full Stack Engineer (Frontend focused)

    BrightEdge • Dindigul, IN
    Just seeking some good talent!.At BrightEdge, we innovate at the intersection of AI, SEO, and enterprise growth.We’re not just shaping the future of enterprise SEO and content performance; we’re al...Show more
    Last updated: 30+ days ago • Promoted
    Full Stack Engineer (Remote)

    Full Stack Engineer (Remote)

    Get Hired • dindigul, tamil nadu, in
    Remote
    Create and answer technical questions about software engineering concepts, coding best practices, and debugging strategies. Review and evaluate AI-generated code in languages such as JavaScript, Pyt...Show more
    Last updated: 4 hours ago • Promoted • New!
    Application Support Engineer (Chat / Email) - Trading Analytics Platform

    Application Support Engineer (Chat / Email) - Trading Analytics Platform

    Smirmatec Private Limited • Dindigul, IN
    Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more
    Last updated: 24 days ago • Promoted
    Full Stack Engineer

    Full Stack Engineer

    UltraShip TMS • Dindigul, IN
    The team at Ultraship is building a next-gen complete end-to-end Transportation Management System (TMS) that is used by top brokerage firms in Logistics industry. B2B platform with best-in-class use...Show more
    Last updated: 10 hours ago • Promoted • New!
    L2 Cloud Support Engineer with Openstack, Kubernetes, Linux, Python, Ansible / Terraform - 100% REMOTE - Contract Role (US Work Hours)

    L2 Cloud Support Engineer with Openstack, Kubernetes, Linux, Python, Ansible / Terraform - 100% REMOTE - Contract Role (US Work Hours)

    iShift • Dindigul, IN
    Remote
    Job Title : Openstack Support Engineer with OpenStack, Linux, Kubernetes, Terraform.Location : 100% REMOTE - Offshore India. Employment Type : Long Term Contract.OpenStack, Linux systems, Kubernetes, T...Show more
    Last updated: 9 days ago • Promoted
    End User Computing

    End User Computing

    Tata Consultancy Services • Dindigul, IN
    TCS present an excellent opportunity for End User Computing - Remote Support.Job Location : Chennai / Kolkata / Pune.Experience required : 6- 10 yrs. Virtual Interview date : 21-Nov-25 (Friday).Should be ...Show more
    Last updated: 14 days ago • Promoted