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Internship Trainee

Internship Trainee

Sarathy Geotech and Engineering Services Pvt LtdBengaluru, Karnataka, India
30+ days ago
Job type
  • Quick Apply
Job description

Job Summary :

We are seeking a motivated Enrollment & Engagement Intern / Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves follow-up on missed contacts, payment reminders, and post-course feedback collection.

Tasks

Key Responsibilities :

  • Lead Engagement & Registration :

Make outbound calls to leads, explain course details, and encourage registration. Assist with the registration process and maintain accurate records of all interactions.

  • Follow-Up on Missed Contacts :

    • Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course.

  • Payment Follow-Up :

    • Contact registered students who haven’t made payments, provide payment reminders, and ensure timely completion of enrollment.

  • Feedback Collection :

    • After course completion, follow up with participants to collect feedback for future course improvements.

  • Target Achievement :

    • Meet daily / weekly targets for course registrations, calls, and follow-ups. Track progress and report on key metrics to management.

    Skills & Qualifications :

  • Strong communication skills, with the ability to explain course details clearly and persuasively.
  • Previous experience in telecalling or customer service is a plus.
  • Goal-oriented with the ability to handle rejection and stay motivated.
  • Basic knowledge on excel or data entry skills is preferred.
  • Good time management and organizational skills.

    • Requirements

  • Strong communication skills, with the ability to explain course details clearly and persuasively.
  • Previous experience in telecalling or customer service is a plus.
  • Goal-oriented with the ability to handle rejection and stay motivated.
  • Basic knowledge on excel or data entry skills is preferred.
  • Good time management and organizational skills.
  • Should be fluent in hindi language

    • Benefits

    Work from anywhere, flexible hours, certification

    Looking for candidte with sales flair and are passionate about customer relationship management

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    Internship Trainee • Bengaluru, Karnataka, India