Datacenter Presales Solutions Architect

Location : Anywhere in India

Job Description

• mandatory

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Required Information

Details

Role

Digital Workplace (SD & EUC) Automation Solution Architect

Required Technical Skill Set

Good to have Technical Skill Set

Desired Experience Range

5 to 15 years

Location of Requirement

PAN India

Desired Competencies (Technical / Behavioral Competency)

Must-Have

(Ideally should not be more than )

Good-to-Have

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Responsibility of / Expectations from the Role

Author Automation Solution for SD and EUC Automation deals. Defense / support defense (including presentation and demo) of automation solution with customers

Position & defend TCS IT Ops Automation offerings with our internal stakeholders (Industry Vertical team, IT Operation Services Team)

Defence / support defence (including presentation and demo) of automation solution with customers

Support Geo Sales & Solution Team with various customer meeting preparation

Collaborate with various offerings team with TCS to incorporate newer and up to date offerings & case studies in IT Operation Automation solution proposal

Support Geo Sales & Solution Team with various customer meeting preparation.

Develop & share reusable solution assets / frameworks with rest of the solution team

Liaise with Automation & AI & workplace automation solution product vendors for product solution collaterals and pricing

Train, coach and guide the generalist member of the team with latest and greatest of workplace automation platforms, Chat / Voice bot, contact centre product

Create & present POV on workplace automation solution, virtual agent & contact centre automation solution for wider organization and Industry consumption

10

Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution