End User Support SpecialistSharp Brains • Republic Of India, IN
End User Support Specialist
Sharp Brains • Republic Of India, IN
9 days ago
Job descriptionRespond to help desk tickets, phone calls, and emails in a timely manner. Assist users with application usage, access issues, and general IT queries. Maintain strong customer service and communication with employees at all levels. Create, modify, and disable user accounts in Active Directory, Office 365, and other enterprise systems. Manage email configurations, group policies, and security permissions. Support onboarding and offboarding of employees, including device setup and recovery. Set up and configure new devices (desktops, laptops, monitors, peripherals). Maintain IT inventory records and track equipment assignments. Coordinate with vendors for repairs, replacements, and procurement. Assist with basic network troubleshooting (LAN / WAN / Wi-Fi / VPN). Ensure compliance with security policies, antivirus updates, and data protection standards. Support MFA, endpoint protection, and backup operations. Bachelor’s degree in IT, Computer Science, or related field (preferred). 1–3 years of experience in desktop support or help desk environment. Relevant certifications (plus) : CompTIA A+, Network+, Microsoft MCSA / MD-100 / MD-101. Strong knowledge of Windows 10 / 11, macOS, Office 365, and common enterprise applications. Experience with Active Directory, Exchange, Teams, and remote support tools. Familiarity with networking fundamentals (TCP / IP, DNS, DHCP). Ability to diagnose and troubleshoot hardware issues. Excellent communication and customer service skills. Strong problem-solving, organization, and time-management abilities. Ability to work independently and as part of a team.
Key Responsibilities
Technical Support
- Provide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.
- Troubleshoot and resolve issues related to Windows / macOS operating systems, office applications, and network connectivity.
- Perform system upgrades, patches, and installations of software and hardware.
User Support & Training
System & Account Administration
Hardware & Asset Management
Network & Security Support
Requirements
Education & Experience
Technical Skills
Soft Skills
Create a job alert for this search
End User Support Specialist • Republic Of India, IN
Related jobs
)
End User Support Engineer
Calfus Inc. • Pune, Republic Of India, IN
As a Desktop Support Engineer, you would be responsible for setup and troubleshooting of hardware, software, and peripherals, managing user accounts and VPNs, handling onboarding / offboarding, maint...Show more
Last updated: 30+ days ago • Promoted
Sr. Team Member – End User Support
Star Union Dai-ichi Life Insurance Company Limited • Republic Of India, IN
Minimum 8 years of experience in.IT endpoint management and infrastructure support.Proven experience managing 3,000+ endpoints across multiple locations.
Strong knowledge of endpoint security, patch...Show more
Last updated: 17 days ago • Promoted
Unified Endpoint Management Support
Luxoft • Republic Of India, IN
Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity.
Work with business partners to understand needs and pain points that impac...Show more
Last updated: 4 days ago • Promoted
End User Computing Specialist
CARS24 • Pune, Republic Of India, IN
Provide technical support to employees across hardware, software, network, and cloud tools.Troubleshoot issues faster than someone can say “my system isn’t working.
Manage device setups, onboarding,...Show more
Last updated: 6 days ago • Promoted
Ms D365 Bc Senior Support Specialist
Sikich India • Republic Of India, IN
MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show more
Last updated: 9 days ago • Promoted
Customer Support Specialist
Nemetschek Group • Republic Of India, IN
YOUR ROLE : A chance to make the difference.Provide Level 1 technical support for ALLPLAN product portfolio via phone, E-Mail, and.
Troubleshoot and resolve basic to intermediate issues related to AL...Show more
Last updated: 14 days ago • Promoted
End User Support Specialist
Jio Platforms Limited (JPL) • Republic Of India, IN
First level support to end users based on Knowledge base available.Provide desktop and Laptop support.Basic installation and uninstallation of all desktop applications.
Handling ITSM Tool and Alloca...Show more
Last updated: 17 days ago • Promoted
End User Support Specialist
Verdantas • Pune, Republic Of India, IN
Join Verdantas – A Top #ENR 81 Firm,.We’re looking for a proactive and tech-savvy IT Helpdesk Specialist to join our Pune team.
In this role, you’ll be the first line of support for our employees, r...Show more
Last updated: 9 days ago • Promoted
Technical Support Specialist (eDiscovery)
Repario • Republic Of India, IN
We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show more
Last updated: 24 days ago • Promoted
MS D365 BC Senior Support Specialist
Sikich India • India, India
MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show more
Last updated: 9 days ago • Promoted
MS D365 BC Support Specialist
Sikich India • India, India
D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements.
The ideal candidate will have hands-o...Show more
Last updated: 8 days ago • Promoted
End User Support Technician
YASH Technologies • Indore, Republic Of India, IN
Primary contact point for end users via phone / Chat / self-service tickets.Qualify and Open tickets for remediation of events.
Triage Tickets to respective teams.Regular update and follow up on tickets...Show more
Last updated: 14 days ago • Promoted
End User Support Technician
TECEZE • Pune, Republic Of India, IN
Job Description – Smart Hands / IT Support Engineer L2 (Bangalore).Smart Hands / IT Support Engineer.Qualification & Certifications.
Electronics & Communication Engineering.Incident & Service Reques...Show more
Last updated: 23 days ago • Promoted
BPO Support Specialist
SpeedBirdServices - Medical Billing Company • Indore, Republic Of India, IN
Back-office Executive for BPO (Day and Night Shift).This is a full-time on-site Business Process Outsourcing role located in Indore.
The candidate will be responsible for managing billing, collectio...Show more
Last updated: 30+ days ago • Promoted
Customer Support Specialist
Alp Consulting Ltd. • Indore, Republic Of India, IN
Experience : Fresher - 11 months.Mode of interview : Face to Face.Mandatory Skills : Excellent communication.Qualification : Graduate / Postgraduate.Show more
Last updated: 7 days ago • Promoted
Customer Support Specialist
Tech Mahindra • Pune, Republic Of India, IN
The ideal candidate should involve talking responding to customer inquiries, resolving issues, and providing information via live chat and other text- based channels.
Communicate with customers via ...Show more
Last updated: 30+ days ago • Promoted
Senior Technical Support Specialist
StitchFin • Republic Of India, IN
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show more
Last updated: 24 days ago • Promoted
End User Support Specialist
Tata Consultancy Services • Chennai, Republic Of India, IN
Greetings from Tata Consultancy Services!!.Windows, Remote Desktop Support, SCCM, Application Packaging, Mobile devices management.
MS with minimum 3 years of relevant IT-experience post Qualificati...Show more
Last updated: 24 days ago • Promoted