JP Morgan Chase - Senior Associate - Quant Analytics - Machine Learning Intelligent Operations

Description : Join us to advance your analytics career by shaping innovative ML / AI solutions that drive impact across Chase.

As a Quant Analytics Senior Associate in the MLIO Analytics team, you will optimize Conversational Insights and Coaching products to enhance specialist and customer experiences. You will collaborate with cross-functional teams to deliver actionable analytics and drive business value through advanced data solutions.

Job responsibilities :

• Conduct end-to-end data analysis to improve LLM and GenAI model performance across AWS and on-premises environments
• Transform complex datasets, automate reporting, and perform business driver analysis to enhance operational processes
• Identify customer and specialist friction points using advanced analytics across multiple interaction channels
• Integrate business assumptions with production data, validate hypotheses, and identify production flaws
• Present clear, actionable insights to peers, executive leadership, and business partners
• Investigate and resolve issues in data collection, model development, and production phases
• Develop SQL and Python codebases, and document data dictionaries and model outputs

Required qualifications, capabilities, and skills :

Preferred qualifications, capabilities, and skills :

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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(ref : iimjobs.com)