Territory Manager-Painter Partnership (Baroda)

Key Result Area Actions / Deployment

Driving secondary sales & initiatives for the depot using Opus ID app

Enrolment of contractors & painters on the Birla Opus loyalty program

Painter registration and activation

Managing the contractor profile approvals for the depot. Ensuring that non-genuine contractors are identified and blocked in the system.

Driving secondary sales for the depot. Managing a team of off-roll employees. Coordination with trade sales & franchisee counterparts & driving secondary sales targets for the depot.

Relationship Management with Contractors / Painters Relationship Management with 100-150 contractors / painters in the area

Driving contractor engagement programs by planning meets / events / activations.

Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters / team etc - Database update.

Evolve the Training Tracker / Calendar and incorporating training status

Contractor / Painter Mapping – Coordination with dealers & contractors for billing / secondary sale & usage of Opus products

Technical Inspection at customer sites - Dealer complaint handling ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites

Handling customer complaints in defined TAT as per organization policy. Providing technical support to the trade team for escalated customer complaints.

Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD.

Planning of shop meets & product meets along with trade team at dealer counters for the new products

Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell / cross sell

Trackers - Monthly & weekly basis Report of contractor activities, and provide feedback on secondary initiatives & schemes.

Providing regular updates on the competition activities, initiatives, and schemes in the depot.

Skills Required

Product Training, Business Development