CX Cloud Solution Architect (NICE CXone Focus)Tata Consultancy Services • Chennai, Republic Of India, IN
CX Cloud Solution Architect (NICE CXone Focus)
Tata Consultancy Services • Chennai, Republic Of India, IN
14 hours ago
Job descriptionResponsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) Responsible for infusing AI into the Contact Center solutions Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications Conduct solution reviews to identify gaps and propose tangible recommendations Ability to ensure the solution is in compliance with customer's security standards Ability to callout risks (if any) at the early stage of the project Mentor / guide implementation team
Job Title : Nice CX one implementation expert-Cloud Contact Center Architect
Location : PAN India
Experience : 8 to 12 Years
Job Description :
Experience & Skill Requirements :
- 12 + years of experience in Contact Center technology
- End-to-end solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
- Must have experience in AI, Gen AI and Agentic AI solutions (offered by any hyperscalers or 3rd party conversational AI providers)
- Must have worked on AI, Gen AI and Agentic AI capabilities Contact Center's offer for Prediction, self-service, augmentation and enhance operational excellence
- Must have experience in desinging end-to-end AI enabled Contact Center solution for a large enterprise customer (B2C)
- Cloud Contact Center Architect certifications are preferred
Responsibilities :
Kind Regards,
Priyankha M
Create a job alert for this search
Solution Architect • Chennai, Republic Of India, IN
Related jobs
Salesforce Solution Architect
Esko • India, India
Salesforce – Solution Architect.Esko, a global leader in packaging software solutions and part of the multi-billion-dollar Veralto family of companies, is seeking a strategic and experienced.Salesf...Show more
Last updated: 24 days ago • Promoted
Cloud Solutions Architect
ANI Pharmaceuticals, Inc. • Chennai, Republic Of India, IN
Welcome to ANI Pharmaceuticals, where we are dedicated to improving and enhancing patients' lives through the manufacturing and distribution of high-quality pharmaceutical products.With a diverse p...Show more
Last updated: 30+ days ago • Promoted
Cloud Architect
Infogain • Republic Of India, IN
Lead end-to-end cloud migration projects, including assessment, planning, design, and execution.Develop and document AWS architecture solutions tailored to business and technical requirements.Condu...Show more
Last updated: 30+ days ago • Promoted
DevOps & Cloud Solutions Architect
Yotta Data Services Private Limited • Republic Of India, IN
The Senior DevOps Engineer will strategically oversee the DevOps practices, infrastructure management, and operational processes for two major projects—the AI No-Code Platform and AI Inferencing Pl...Show more
Last updated: 1 day ago • Promoted
Lead Cloud Solutions Architect
1551 Technology Solutions LLC • Republic Of India, IN
We welcome applications from qualified candidates located anywhere in the Middle East.To design, operate, and optimize the organization’s multi-cloud infrastructure with AWS as the primary platform...Show more
Last updated: 14 hours ago • Promoted • New!
Cloud Solutions Architect
HARP • Republic Of India, IN
Experience in hosting and configuring applications onto the.Azure Platform as a Service (PaaS).Expertise in application containerization using.
Azure Kubernetes Service (AKS).Azure Container Instanc...Show more
Last updated: 2 days ago • Promoted
Cloud Solutions Architect
Tata Consultancy Services • Chennai, Republic Of India, IN
Excellent knowledge in Production support with trouble shooting experience as L2-L3 on Front end and Mobile app issues.Specialized in creating and scaling app infrastructure in AWS cloud.Extensive ...Show more
Last updated: 30+ days ago • Promoted
Oracle SCM Cloud Solution Architect
Jade Global • Pune, Republic Of India, IN
We are seeking a highly skilled and experienced Senior Oracle Fusion SCM Architect with deep expertise in designing, implementing, and optimizing Oracle Fusion Cloud Supply Chain Management (SCM) s...Show more
Last updated: 2 days ago • Promoted
Cloud Architect
KPI Partners • Pune, Republic Of India, IN
Databricks, DevOps (CI / CD), and IaC (Terraform / Bicep).The ideal candidate must have strong hands-on expertise across.
Azure, Databricks, IaC, and DevOps.This is a platform-focused architectural role...Show more
Last updated: 10 hours ago • Promoted • New!
Cloud Solutions Architect
Visara Partners • Republic Of India, IN
FE - React JS, Solution design / architecture.Microservices Architecture Design : .Proven experience in designing, decomposing, and developing microservices-based solutions for complex systems.Cloud-...Show more
Last updated: 2 days ago • Promoted
Salesforce Data Cloud Solution Architect & Tech Lead
10XTD • Republic Of India, IN
Compelling Opportunity for Salesforce Data Cloud Solution Architect & Tech Lead with Global Leader in IT Services.The Salesforce Data Cloud Solution Architect / Tech Lead will be responsible for orch...Show more
Last updated: 14 days ago • Promoted
Cloud Solutions Architect
Persistent Systems • Pune, Republic Of India, IN
We are seeking a highly skilled and experienced Platform Engineer to join our Team.The ideal candidate will bring deep expertise in cloud-based data engineering, healthcare data modeling, and consu...Show more
Last updated: 30+ days ago • Promoted
Salesforce Commerce Cloud Solution Architect
TalentBridge • India, India
Salesforce Commerce Cloud Solution Architect / Lead – Contractor.We are looking for a highly skilled Salesforce Commerce Cloud Solution Architect (Contractor) to lead the architecture, design, and ...Show more
Last updated: 10 days ago • Promoted
Principal Cloud Solutions Architect
Oracle • Pune, Republic Of India, IN
Job Description : Lead Cloud Architect – Multicloud.We are seeking a visionary and hands-on Lead Cloud Architect to lead end-to-end architecture, solution development, innovation, and delivery acros...Show more
Last updated: 30+ days ago • Promoted
Cloud Solution Architect
Penta Consulting • Republic Of India, IN
Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.
We are currently looking for a.Cloud Solution Arc...Show more
Last updated: 30+ days ago • Promoted
Cloud Architect
algoleap • Republic Of India, IN
The candidate should be able to work independently and lead conversations between core infra and rest of the IT teams, review new product offerings from customer perspective.Should be able to devel...Show more
Last updated: 4 days ago • Promoted
Lead Cloud Architect
Oracle • Chennai, Republic Of India, IN
Job Description : Lead Cloud Architect – Multicloud.We are seeking a visionary and hands-on Lead Cloud Architect to lead end-to-end architecture, solution development, innovation, and delivery acros...Show more
Last updated: 30+ days ago • Promoted
Cloud AI Solutions Architect
Skillvera • Republic Of India, IN
Technical Skills & Stack Requirements : .API development, and service orchestration.AWS or Azure cloud architecture.Bedrock, Lambda, ECS / EKS, Step Functions, S3, and SageMaker and Azure equivalents.U...Show more
Last updated: 14 hours ago • Promoted • New!