BizOps Engineer II (BMC Discovery Admin)

Our

Purpose

Mastercard

powers economies and empowers people in 200+ countries and

territories worldwide. Together with our customers, we’re helping

build a sustainable economy where everyone can prosper.

We support a wide range of digital payments choices, making

transactions secure, simple, smart and accessible. Our

technology and innovation, partnerships and networks combine to

deliver a unique set of products and services that help people,

businesses and governments realize their greatest

potential.

Title

and

Summary

BizOps

Engineer II (BMC Discovery Admin)

style="text-align : inherit">

BizOps Engineer II (BMC

Discovery Admin)

The Configuration Management

Inventory BizOps team is looking for a BizOps SRE who is

experienced in Linux and / or Unix System administration. A perfect

candidate would also have experience administering the BMC

Discovery application.

In this role you will

maintain the current BMC Discovery infrastructure which is

dominantly Linux based. You will also be leading Mastercard towards

developing new solutions to meet our internal company needs across

a variety of network topologies on premise, hybrid, and cloud

solutions. Significant internal training opportunities exist to

ensure you will be up and running successfully. We need team

members with an appetite for change and pushing the boundaries of

what can be done. Experience in working across global development,

operations, and product teams to prioritize needs and to build

relationships is a must.

Role

The role

of business operations is to be the production readiness steward

for the platform. This is accomplished by closely partnering with

developers to design, build, implement, and support technology

services. A business operations engineer will ensure operational

criteria like system availability, capacity, performance,

monitoring, self-healing, and deployment automation are implemented

throughout the delivery process. Business Operations plays a key

role in leading the DevOps transformation at Mastercard through our

tooling and by being an advocate for change and standards

throughout the development, quality, release, and product

organizations.

Ultimately, the role of Biz Ops

is to align Product and Customer Focused priorities with

Operational needs. We regularly review our run state not only from

an internal perspective, but also understanding and providing the

feedback loop to our development partners on how we can improve the

customer experience of our applications.

All

About You

• Provides technical leadership and support to a

distributed team managing globally distributed

infrastructure.

Linux-based systems across multiple environments.

Administer the BMC Discovery Software which serves the role of

Configuration Management Inventory collection from nearly every

type of IT Infrastructure that exists.

Network Connectivity and / or Credential issues such as :

SSH to Linux / Unix Platforms

Windows

Connections (for example Credential and Connection to Cloud

Providers AWS, Azure, GCP, etc.)

manage change implementation for upgrades, releases, migrations,

and other maintenance.

alerts and failures.

for each project that impacts the platform.

platform procedures are developed with best practices and standards

and are well documented.

methodologies to improve Business Operations.

junior level employees on Business Operations best

practices.

services—from inception and design, through deployment, operation,

and refinement.

mechanisms like automation and evolve systems by pushing for

changes that improve reliability and velocity.

sustainable incident response and blameless postmortems.

Take a holistic approach to problem solving, by connecting the dots

during a production event thru the various technology stack that

makes up the platform, to optimize mean time to

recover

Qualifications

Computer Science, Network Engineering, code development or

equivalent practical experience (at least four years).

Systematic problem-solving approach, coupled with strong

communication skills and a sense of ownership and drive.

We support many different stakeholders. Experience in dealing with

difficult situations and making decisions with a sense of urgency

is needed.

change and pushing the boundaries of what can be done with

automation.

critical in everything we do).

(Our entire enterprise is our customer base).

experience in CVILL19

for improving process and automation.

working across development, operations, and product teams to

prioritize needs and to build relationships is a must.

Extensive experience with Linux operating systems (such as CentOS,

RHEL, OEL, Unbuntu).

experience would be ideal.

experience a plus.

principles of change control management is ideal.

Experience with IT Service Management (ITSM) tools such as Remedy,

Service Now, etc. is ideal.

Database (CMDB) experience ideal.

other Linux and / or network administration certifications

ideal

management and CI / CD and release tools such as Chef, Jenkins,

Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow,

etc.

Bash, Python, Perl, Powershell, etc.

Windows Server 2012+ and domains.

software and package inventory collection basics.

Experience supporting Apache WebServer and / or middleware

application servers and Java RunTime Environments (Tomcat,

WebSphere, WebLogic, JBoss, etc).

common security architecture designs.

understanding of SSL / TLS and how certificates work.

Understanding of source code management under a version control

system like Git.

methodologies at scale.

methodologies.

as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.

Understanding of cloud methodologies and services, particularly AWS

and Azure.

required.

Linux and Windows endpoints required.

System Administrator (RHCSA)

(RHCE)

Preferred skills : BMC Discovery

Certification

5+ years’ experience in BMC Discovery

platform, architecture & attribute

management.

Knowledge of REGx in pattern

Matching

Should have strong working knowledge of BMC

Discovery / Application Discovery and Dependency Mapping (ADDM)

infrastructure and Administration

Experience with Splunk,

Dyntrace, Docker, Kubernetes is a plus.

REST API

Integration Experience (familiar with curl, swagger,

request / payload management)

Knowledge of integrations of

BMC Discovery with a CMDB (Remedy / ServiceNow, etc.) and other

applications

Knowledge of SAAM / CAM Concepts a

plus

style="text-align : inherit">

style="text-align : inherit">

style="text-align : left">

Corporate Security

Responsibility

style="text-align : left">

All activities involving

access to Mastercard assets, information, and networks comes with

an inherent risk to the organization and, therefore, it is expected

that every person working for, or on behalf of, Mastercard is

responsible for information security and

must :

style="text-align : left">

Abide by Mastercard’s security policies

and practices;

style="text-align : left">

Ensure the confidentiality and integrity

of the information being

accessed;

style="text-align : left">

Report any suspected information

security violation or breach,

and

style="text-align : left">

Complete all periodic mandatory security

trainings in accordance with Mastercard’s

guidelines.

style="text-align : inherit">

style="text-align : inherit">

style="text-align : inherit">

style="text-align : inherit">