Tele-Counselor

About iLead :

iLead (Institute of Leadership, Entrepreneurship and Development) is a leading institute in Kolkata offering future-ready programs in management, media, design, technology, and allied fields. We focus on academic excellence, industry integration, and holistic student development.

Role Overview :

We are looking for an experienced and persuasive Telecounsellor to join our Admissions team at iLEAD College, Kolkata. The role involves a blend of tele sales and student counselling, requiring excellent communication, empathy, and conversion skills.

Key Responsibilities :

• Contact and counsel prospective students and parents through calls, WhatsApp, and emails regarding academic programs and admission processes.
• Understand students’ interests and guide them toward suitable courses offered by the college.
• Follow up on inquiries, nurture leads, and ensure timely conversion of prospects into admissions.
• Maintain lead records in the CRM and prepare daily follow-up and conversion reports.
• Achieve monthly admission targets through consistent engagement and persuasive communication.
• Coordinate with the Admissions and Marketing teams to support enrollment initiatives and campaigns.

Desired Candidate Profile :

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