Progam Manager, Workforce Staffing, WFS APAC (India)

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

Amazon’s Workforce Staffing (WFS) team is pioneering solutions to our toughest workforce challenges across the globe, building innovative labor models and infrastructure that improve Amazon’s employment value proposition and scale over time. We are looking to hire a talented and committed WFS Specialist to join the Workforce Staffing (WFS) Team. We are a geographically distributed team, and you would be located at our buildings in Bangalore to support APAC.

Key job responsibilities

Key job responsibilities

The successful candidate will work in lock-step with APAC, WFS Operations and stakeholders. Key responsibilities include

• Lead multiple simultaneous projects to deploy processes / systems and optimize hiring lead times, costs and service levels for our geographies in APAC expand the funnel with sourcing strategies for hiring a diverse workforce, evaluate hiring experience, build vendor strategy, manage staffing vendors and execute labor strategy plans for high volume hiring of frontline associates
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements
• Identify, assess, track and mitigate issues and risks at multiple levels and drive the Labor Strategy related decisions including Labor Model changes and associated change management across diverse stakeholders for smooth execution
• Manage the prioritization and trade-offs between different business groups, maximizing efficiency gains without compromising on quality
• Think strategically and translate strategy into operational plans and business results
• Obtain buy-in from senior business leaders and stakeholders, influence without authority to drive alignment for execution
• Prepare, analyse and present data on key impact areas with support from Analytics and write clear and concise communication including monthly and quarterly business reviews

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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