Salary : Rs. 5.0 Lacs to 7.5 Lacs PA Plus Perks
Position : Manager – Online Education Operations
Location : Ahmedabad
Company : Your Own Class – Online learning
Role Summary
We are looking for a dynamic Manager who can expand our online classes across Gujarat by appointing District & Taluka agents, counselling parents for student enrollment, managing CRM, leading staff, and coordinating teacher onboarding & class operations.
Key Responsibilities
A. Agent Appointment & Management
- Identify, approach & appoint District / Taluka level agents .
- Train new agents about Your Own Class platform and benefits.
- Maintain weekly communication with agents.
- Monitor agent performance inside CRM.
- Achieve monthly enrollment targets through partners.
B. Parent Counselling & Direct Admissions
Handle parent inquiries (calling + walk-in).Explain benefits of Your Own Class online education.Present demo classes and academic features.Convert leads into admissions.Maintain parent follow-ups via CRM.C. CRM Management
Add leads, update follow-ups, track agent leads.Generate daily, weekly & monthly reports.Maintain student database and status changes.Ensure all staff use CRM properly.D. Teacher Enrollment & Class Operations
Recruit teachers for Gujarati medium Std 1–10 subjects.Take demo sessions & evaluate teaching ability.Prepare teacher schedule and timetable.Maintain class quality, attendance & feedback.Coordinate with technical team for smooth sessions.E. Staff & Office Management
Supervise tele-calling team, admin staff, and support staff.Conduct daily morning meetings.Maintain discipline, process, and performance.Solve day-to-day operational issues.Required Skills & Experience
Graduation in any field (Education or Management preferred).7–10 years experience in :EdTech / Coaching / School marketingAgency development (insurance-style)Sales + OperationsStrong communication in Gujarati & English .Hands-on CRM usage.Ability to manage teachers, staff & field partners.Good presentation skills.Personality Traits
Target-drivenLeadership qualitiesConfident speakerTech-savvyPositive, disciplined, honestStrong follow-up & reporting habit