Operation Manager (India)

Operations Manager – Vehicle Logistics (India Remote | US-Facing)

Location : Remote from India (relocation-ready)

Working Hours : Full-time, aligned to U.S. Eastern Time (EST)

Type : Contract-to-Hire (with growth path)

Industry : Vehicle Logistics Brokerage | U.S. Client Base

About SaaS Logistic, LLC

SaaS Logistic, LLC is a rapidly expanding vehicle logistics brokerage based in Suwanee, Georgia, USA. We manage transportation across the U.S. for dealers, auctions, rental companies, fleet owners, and institutional clients. As we grow, we are hiring a Business Development & Operations Manager based in India to lead our offshore growth, team, and service delivery.

Role Overview

This is a high-impact leadership role requiring experience with U.S.-based logistics clients, hands-on operations management , and a proven ability to build and manage a high-performing team of 7 to 12 people . You must be both a strategic leader and a practical executor , ready to own results across business development, carrier coordination, customer retention, and revenue growth.

Responsibilities

Build and manage a growing offshore operations and sales team (7–12 members)

Drive new business acquisition from U.S.-based dealerships, fleets, auctions, and financial institutions

Oversee and optimize order processing, carrier assignment, customer updates, AR / AP coordination, and CRM pipeline

Ensure team accountability through KPIs, performance reviews, and mentoring

Lead internal tech adoption, CRM usage, and workflow improvement

Collaborate with U.S. leadership for seamless cross-border execution

Present data-backed strategies, dashboards, and growth reports to executive leadership

Personally handle top-priority clients or escalations as a hands-on servant leader

Must-Have Qualifications (do not apply if you do not meet 80% of the following criteria)

5–7+ years of experience in vehicle logistics, transport brokerage, or supply chain management

Proven experience working with American clients in a logistics or brokerage setting

Led and managed a team of 6 to 12 members, with clear examples of output improvement and people development

Hands-on operations leader with the ability to independently manage quoting, carrier coordination, order tracking, AR / AP updates, and CRM workflows

Must be able to demonstrate financial growth or performance metrics from past companies — including revenue contribution, cost savings, operational efficiency, or deal wins

MBA from a nationally ranked Indian university OR 5–7 years of measurable turnaround / growth success in logistics or supply chain verticals

Strong technical proficiency — must be comfortable using CRM tools, dashboards, automation, and collaboration platforms

Excellent English communication skills — both verbal and written, suitable for direct client handling in the U.S.

Must be willing to relocate if needed and be able to work full-time in U.S. Eastern Time (EST)

Must be ready to provide 3 verifiable professional references

Preferred Skills

Expertise in freight brokerage, carrier networks, CRM systems (HubSpot, Zoho, etc.)

High EQ and people management skills

Ability to think analytically and execute decisively under pressure

Prior startup or scale-up experience in the logistics domain

What We Offer

Competitive base pay + performance-based incentives

Potential for equity or profit-sharing in long-term contracts

Full-time hire opportunity based on contract performance

Direct collaboration with U.S. leadership and daily impact on business outcomes

Dynamic, entrepreneurial culture with high ownership and growth velocity

How to Apply

Send the following to

Resume

Cover letter explaining your relevant experience and why you're the right fit

3 professional references

Subject line : BDM-Operations India – (Your Full Name)