Head of Operations (Founding Team)
Location : Gurugram, India
Reports To : CEO / Co-Founders
About Eximius Next
Eximius Next is a dynamic and ambitious BPM firm poised for significant growth. We have a strong foundation in Finance & Accounting services (AP, AR, R2R) and are expanding into Payroll, Supply Chain, and Finance Process Automation .
We are not another large BPO — we’re a small team with a big vision . This role offers the rare opportunity to join our founding leadership team and help build a scalable, tech-enabled global operations partner from the ground up.
The Role
This is not a typical Operations Manager role. As Operations Manager (Founding Team) , you will :
- Be the architect of our operating model
- Work directly with the co-founders
- Build delivery capabilities across Finance, Payroll & Supply Chain
- Drive automation-led transformation
- Lead client transitions and represent Eximius Next in international forums
You will own the blank canvas of operations , with the autonomy to design, experiment, and scale systems that will define our success.
Key Responsibilities
Strategic (The Architect)
Build and implement a scalable operational framework : KPIs, governance, quality controls.Lead client solutioning and transitions — from scoping to steady state.Create a roadmap for AI enabled process automation .Represent Operations in CXO Level reviews and strategic meetings.Tactical (The Builder)
Lead, mentor, and grow a multi-domain operations team .Act as the primary escalation point for clients and delivery challenges.Standardize processes, solve complex problems hands-on , and stabilize transitions.Drive a culture of ownership, improvement, and innovation .Build new practices and new domainBe the partner in Eximius growthWho You Are
More than 10 yrs experience in BPM / Shared Services, with deep F&A expertise (AP, AR, R2R) and exposure to Payroll / Supply Chain .A proven leader : you’re as comfortable creating a process map as you are leading a team meeting.Strong in transitions, project governance, and client-facing delivery .Entrepreneurial, energized by a blank canvas and hands-on problem-solving.Tech-savvy : familiar with AI, RPA, ERP, BI tools, and automation practices.An exceptional communicator, confident with international CXO clients .Qualifications & Traits
Education : Bachelor’s in Business / Finance / Operations;MBA preferred.
If you’re entrepreneurial, proactive, and thrive in startup pace , this role offers ownership, global exposure, and a fast-track into senior leadership.