Are you a foreign-trained attorney based in India, passionate about immigration law and client service?
We are seeking a Immigration Paralegal / Client Care Specialist to work directly with our U.S. immigration law firm!
About Us :
We are a U.S.-based immigration law firm representing individuals, families, and businesses across the country. Our team is committed to providing high-quality, compassionate service in every case we handle.
About the Role :
This is a dual role where you will assist with preparing immigration filings and act as a client care specialist, answering calls and emails from existing clients regarding their case status and questions.
Key Responsibilities :
- Draft and prepare immigration filings (family-based petitions, adjustment of status applications, waivers, asylum applications, motions, etc.) under attorney supervision.
- Answer inbound calls and emails from existing clients to provide case updates, request documents, and respond to general inquiries.
- Communicate professionally and compassionately with clients about their ongoing immigration matters.
- Maintain detailed case notes and update the firm’s case management system.
- Coordinate closely with U.S.-based attorneys and team members to move cases forward efficiently.
Who You Are :
A foreign-trained attorney with an L.L.B. (or equivalent) from India (required).Highly fluent in English — both spoken and written (you must be comfortable on client calls).Professional, patient, and empathetic in your client interactions.Organized, detail-oriented, and able to manage multiple cases at once.Available to work full-time during U.S. Eastern Time Zone business hours.Tech-savvy with reliable internet, a computer, and a quiet space to take calls.Preferred but Not Required :
Prior U.S. immigration law experience.Experience working remotely for a U.S.-based organization.Why Join Us :
Hands-on U.S. immigration law experience.Training and supervision from experienced U.S. attorneys.Work in a team-focused, positive environment.Growth potential based on performance and commitment.