Reservations Ticketing Consultant

Company Description

Established in 1992, Odyssey Tours and Travels is a leading IATA-accredited travel agency based in Pune, providing comprehensive travel services including air tickets, hotel reservations, customized holidays, and more. As part of UNIGLOBE Travel, the world’s largest single-brand travel franchise, we have a presence in over 750 locations across more than 60 countries. Our team of 22 travel professionals manages both corporate and holiday travel needs for a diverse client base. We also maintain a comprehensive travel website and have pioneered the concept of CruiseBay Lounges in India.

Role Description

This is a full-time, on-site role for a Reservations Ticketing Consultant located in Pune. The Reservations Ticketing Consultant will be responsible for handling ticket sales, managing reservations, and providing exceptional customer service. Daily tasks include assisting customers with travel inquiries, processing reservations, and ensuring accurate ticketing. The role also involves liaising with airlines and other travel service providers to secure the best options for clients.

Qualifications

Skills in Ticket Sales and Reservations

Strong Customer Service and Communication skills

Sales experience in the travel industry

Excellent organizational and time management abilities

Proficiency in using travel booking systems and software

Bachelor’s degree in Travel, Tourism, or a related field is advantageous

Knowledge of international and domestic travel regulations and procedures