Manager,Regional Collections Analytics

Some Careers Have More Impact Than Others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager,Regional Collections Analytics

Principal Responsibilities

• may include a subset of the listed items, depending on the specific needs of the role
• Demonstrate excellent analytical ability with conceptual understanding of how Workload Distribution, Productivity, Capacity Planning, SLA work and operation cost in tandem for efficiency. Prepare workforce and capacity summary for management reviews.
• Act as an SME / consultant on analytical solutioning for the business problem at hand for multiple businesses / regions. Data management and governance using state-of-the-art methods.
• Create new tools and methodologies and develop recommendations to solve complex analytical problems using various techniques including ML and AI.
• Develop forecasting models and framework to improve forecast accuracy by incorporating historical trends, new drivers and ongoing enhancement to models
• Partner with the business effectively to drive data driven decisions and generate value.
• Communicate proactively to regional and country stakeholders on issues related to variances, workload or capacity and suggest through remediation action.
• Deliver monthly Governance pack and insights on all KPI and reporting suite.
• Take direction from line manager in right scoping of projects or adhocs and set right expectation on requirement to avoid conflicts.
• Can link to the 'bigger picture' and be able to understand the impact of various strategies, policies and events and ability to provide recommendation and guiding team.
• Build good understanding of business domain, functional goals, and the required technical expertise.
• Establish quality standards in terms of timeliness of the projects and accuracy of the deliverables.
• S / he should have analytical independent thought process and can-do attitude towards all the problems needing a solution.
• Complete other related duties as assigned and support the Company's Diversity programs.
• Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with Internal controls.

Leadership & Teamwork

Requirements

Data Foundation :

Programming & Big Data Ecosystems

Operational & Strategic Impact (must-have for mid-level professional)

Applicable to Operations Analytics & Reporting, Model Monitoring and Business Insights (Visualization) roles only

Applicable to Innovation / Data Science roles only

Applicable to SmartOps roles only

Preferred Qualifications

Applies to all roles

Domain Specific Qualifications

Additional Notes

This JD is applicable for Analyst as well (overall experience

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Skills Required

Alteryx, Sas, Tableau, Data Governance, Data Management, Python, Aws, BigQuery, Hadoop, Power Bi, Sql, Reactjs, Qlik, Spark, Dataproc, Azure