Job Title : ServiceNow Engineer / Developer
No of position : 1
Qualification : B.Tech Computer Science / IT, MCA
Job Location : Pune (WFO)
Experience : 3- 5 years of experience in ServiceNow development and administration
Key Responsibilities :
- Design, develop, and implement ServiceNow solutions using out-of-the-box features and custom scripting.
- Customize and configure ServiceNow modules including but not limited to Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog.
- Develop and maintain integrations with third-party tools via APIs, web services (REST / SOAP), and MID servers.
- Participate in the full development lifecycle including requirements gathering, design, development, testing, deployment, and support.
- Implement workflows, business rules, client scripts, UI policies, and data policies.
- Perform regular platform upgrades and patching while ensuring minimal impact to users.
- Collaborate with cross-functional teams including IT Operations, Security, and Project Management.
- Create and maintain technical documentation, including design specs, test plans, and user guides.
- Ensure adherence to best practices, coding standards, and governance processes.
Required Skills & Qualifications :
3- 5 years of hands-on development experience in ServiceNow platform.Strong experience with JavaScript, GLIDE API, and ServiceNow scripting (client & server side).Experience in configuring and customizing core ITSM modules.Working knowledge of ServiceNow Studio, Flow Designer, and Integration Hub.Experience with REST / SOAP integrations and use of MID servers.Familiarity with ServiceNow best practices, system architecture, and data model.Good understanding of ITIL framework.ref : hirist.tech)