Mashreq - Senior Manager - Technology - Retail Sector

Key Responsibilities :

• Lead the design, development, and deployment of digital products across Channels systems, ensuring seamless front-end and back-end integration.
• Translate complex business needs into clear, actionable technical specifications and solution architectures.
• Manage the full systems development lifecycle, including support for existing API services and DevOps infrastructure that underpins CI / CD pipelines.
• Collaborate effectively with cross-functional teams including Product Owners, UX / UI Designers, Engineers, and Platform Owners to co-create innovative digital products.
• Partner with Infrastructure, Service Management, Governance, Security, Data Center, and Network teams, as well as third-party vendors and service providers, to maintain 'Run the Bank' operations and uphold production stability.
• Oversee and manage production incidents, ensuring timely resolution and clear communication with stakeholders.
• Conduct impact assessments of proposed changes to proactively identify and mitigate risks affecting production environments.
• Drive continuous improvement initiatives focused on operational excellence, system reliability, and performance optimization.
• Foster a culture of collaboration, innovation, and accountability within the team and across departments.

Qualifications & Skills :

(ref : iimjobs.com)